Custom Home Sales Representative

ADTMadison Heights, MI
Hybrid

About The Position

Our Custom Home Services team delivers a premium, highly personalized security experience for high-net-worth clients. You’ll meet customers in their homes to understand their unique needs and design tailored, elevated solutions that match their lifestyle and expectations. You will listen and build trust by showing up with integrity, empathy, and expertise, becoming a reliable advisor customers can count on, both during the sale and long after the installation. You will customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them. Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. Identify and generate new sales leads to maximize outreach.

Requirements

  • High school diploma or equivalent.
  • Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
  • Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
  • Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
  • Self-motivated and results-driven, with an entrepreneurial mindset; you thrive on uncovering new leads and closing deals that deliver real value.
  • Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
  • Adaptable and flexible; you excel in dynamic environments and enjoy learning new systems and approaches.

Nice To Haves

  • Consumer sales experience is preferred but not required.

Responsibilities

  • Meet customers in their homes to understand their unique needs and design tailored, elevated solutions that match their lifestyle and expectations.
  • Listen and build trust by showing up with integrity, empathy, and expertise, becoming a reliable advisor customers can count on, both during the sale and long after the installation.
  • Customize each system to fit your client’s space, lifestyle, and concerns, combining security, automation, and life safety technology in ways that work for them.
  • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
  • Identify and generate new sales leads to maximize outreach.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Tuition reimbursement
  • Mileage reimbursement
  • Short- and long-term disability, life insurance, and well-being programs
  • Paid time off
  • Culture of professional development and career growth opportunities
  • Flexible work schedule to accommodate you and your customers’ needs
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