Custom Framing

Michaels Stores•Duluth, MN

5d•$12 - $14•Onsite

About The Position

This role focuses on building customer relationships by creating memorable framing solutions for their art. The position involves assisting customers in shopping the store and locating products, while also maintaining a safe, clean, and clutter-free environment. The job requires adherence to Standard Operating Procedures (SOPs) and company programs to ensure compliance with laws and requirements. Embracing an elevated approach to customer interaction is key to building relationships and delivering custom framing solutions, sales, and production results. The role also includes maintaining the ready-made frame department and other assigned areas, delivering friendly customer service, and supporting shrink and safety programs. Team members are expected to interact positively and respectfully, promote company values, and serve as role models. Responsibilities also include participating in truck unloads and stocking, operating the cash register, handling cash, assisting with Omni channel processes, and performing other assigned duties.

Requirements

Basic computer skills
Basic measuring skills
Ability to operate the framing equipment and glass cutter

Nice To Haves

Retail experience
Experience selling products and/or services to customers

Responsibilities

Build customer relationships while creating a memorable framing solution for their art.
Help customers shop our store and be able to find what they’re looking for.
Provide a safe, clean and clutter-free environment.
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
Follow Standard Operating Procedures (SOPs) and Company programs.
Support shrink and safety programs.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Other duties as assigned.