PT Custom Framer

Michaels Stores•Machesney Park, IL
•$15 - $18•Onsite

About The Position

The Custom Framer builds customer relationships and creates memorable framing solutions for customers’ art. The role also helps customers shop, locate products, and find solutions while maintaining a safe, clean, and uncluttered store environment. The position combines custom framing, retail sales, customer service, merchandising, replenishment, cash handling, and store operations. The Custom Framer completes framing orders to a high standard and on time, supports store safety and shrink programs, and assists with truck unloading, stocking, and omnichannel processes. Work takes place in a public retail store and frame shop. Hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and stand for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow standard operating procedures, company programs, policies, and standards to support compliance with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using the company’s Elevated ABC Deliver approach.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised, in-stock store for customers.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, ensuring standards are followed and work is completed within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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