PT Custom Framer

Michaels•Machesney Park, IL
•Onsite

About The Position

The Custom Framer builds customer relationships while creating memorable custom framing solutions for customers’ art. The role also helps customers shop and find products, maintains a safe, clean, clutter-free, well-merchandised store, and supports sales, production, replenishment, and other store operations. The position is based in a public retail store. Work hours include nights, weekends, and early mornings; some stock rooms may not be climate controlled, and outdoor work may be required when retrieving shopping carts or unloading trucks.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Use the Elevated ABC approach to build customer relationships and create custom framing solutions.
  • Achieve sales and production results.
  • Complete framing orders on time and to a high standard of quality.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store.
  • Support shrink-prevention and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and model the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and completing the work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and partner discount programs.
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