Part Time Custom Framer (Personal Designer)

Michaels Stores•Austin, TX

6d•Onsite

About The Position

The Part Time Custom Framer (Personal Designer) role at Michaels is responsible for adhering to Standard Operating Procedures (SOPs) and Company programs to ensure compliance. This role embraces the 'Elevated ABC Deliver' program to build customer relationships and create custom framing solutions, driving sales and production results. The Framer will complete framing orders with high quality and on time, maintain the ready-made frame department and other assigned areas, and provide friendly customer service by helping customers find products and ensuring a well-merchandised store. They will also participate in truck unloads and stocking, operate the cash register with proper cash handling, assist with Omni channel processes, and perform other duties as assigned. The role requires interaction with others in an accepting and respectful manner, promoting the organization's vision and values.

Requirements

basic computer skills and basic measuring skills
ability to operate the framing equipment and glass cutter

Nice To Haves

retail experience
Experience selling products and/or services to customers

Responsibilities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. deliver sales and production results
Complete framing orders with a high degree of quality and on time
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
Follow Standard Operating Procedures (SOPs) and Company programs
Support shrink and safety programs
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Operate cash register and execute cash handling to standards
Acknowledge customers, help locate product and provide solutions
Assist with Omni channel processes