Custom Documentation Technician

IV Labs Inc • Christiansburg, VA

23h • $20 - $22 • Hybrid

About The Position

Founded in 1985, IV Labs has proudly remained privately-owned ever since. We're driven by chemistry, compassion, character, and courage. We foster a collaborative, supportive environment where curiosity is encouraged, expertise is valued, and every team member has the opportunity to grow and make an impact. If you're looking for meaningful work that's advancing analytical science, we'd love to hear from you.

Requirements

• Associate’s degree or equivalent education and/or job-related experience to perform the essential functions of the position
• Ability to work accurately in a fast-paced environment with multiple interruptions
• Good interpersonal, communication and data entry skills
• Keen attention to detail
• PC proficiency
• Ability to work independently or as part of a team with minimum supervision
• US Work Authorization required. Inorganic Ventures does not provide visa sponsorship for this position.

Nice To Haves

• Prior administrative work experience
• Knowledge of the periodic table
• Prior experience using a LIMS database
• Previous working knowledge of Safety Data Sheets (SDS)

Responsibilities

• Responsible for originating and maintaining paperwork associated with each custom and product to include Certificates of Analysis, SDS’s and labels.
• In conjunction with other administrators and departments, establishes priority of paperwork to be originated each day to ensure the efficiency of filling customer orders.
• Generate/Proof Read Certificates of Analysis, Product Information Sheets and/or Supplemental Sheets. To include customization of the documents based on business needs.
• Generate/Proof Read Safety Data Sheets. Communicate with Logistics (or other appropriate departments) to determine correct DOT classification to ensure proper compliance. Ensure appropriate starting materials and composition percentages are represented in section 2 (components section) of the SDS. To include generating estimated SDS based on customer requirements.
• Generate/Proof Read Labels. Ensure adequate labels have been printed for customer bottles and TCT packaging. To include Customization as required by business needs. Ensure GHS classifications are in agreement with the SDS.
• Responsible for notification to Custom Production Assistants/Shipping Department of released product from Quality Control that is ready to be packaged or shipped.
• Communicate Cross Departmentally on product status to ensure that products meet established deadlines.
• Monitor and manage Documentation Request Emails. This includes gathering and providing all requested documentation directly to the customer and/or Account Manager as well as any additional communication required.
• Provide IAD guidance on requirements for documentation on upcoming projects and future products.
• Attend a regularly scheduled Value Stream wide cross responsibility collaborative meeting.
• As required perform beta testing for LIMS and/or SDS software updates. Ensure software outputs are within expected guidelines. Ensure UI functions as expected.
• Other duties as assigned.

Benefits

• Generous PTO starting your first day, plus 11 paid holidays
• Medical & Dental: IV pays 100% of employee-only premiums plus a contribution toward dependents; includes HSA with employer contribution
• Life and Short-Term Disability: 100% employer-paid
• 401(k) with up to 4% match (eligible first of the month after 90 days)
• Voluntary add-on policies available: vision, additional life, accident, pet insurance, LegalShield
• Employee Assistance Program for you and your household

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree