Custom Art Framing Specialist

Framebridge • Holyoke, MA

4d

About The Position

As an Art Tech, you will play a crucial role in the custom framing process. You will use custom technology to receive and review customer orders, verify measurements and color and style selections, and ensure the information needed to create each customer’s vision is accurate. You will apply hardware to assembled picture and art frames and conduct final quality checks. Working with team members, you will help meet production goals and oversee customer pieces through the production lifecycle, including work order completion, mounting, assembly, and final quality control. The work includes securing paintings, photographs, or prints to support surfaces and meticulously assembling artwork components. Each order is custom, requiring close attention to detail and craftsmanship.

Framebridge describes its team culture as centered on pride in the work, adaptability, creative problem-solving, collaboration, personal responsibility for successful handoffs, making products and experiences special, and building lasting relationships. The company says it fosters an inclusive, equitable, and collaborative environment where team members take pride in their craft and elevate the customer experience.

Requirements

• Ability to stand or walk for more than 8 hours a day.
• Ability to lift 10–40 pounds.
• Ability to use a measuring tape and tools accurately.
• Basic computer literacy, including use of software applications.
• Ability to identify color and shade differences.
• Strong problem-solving, time-management, and creative skills.
• Ability to work collaboratively in a team environment.
• Ability to recognize when assistance or escalation is needed.
• Adaptability and comfort working in a fast-paced, changing environment.
• Care for the integrity of art and appreciation for the customer experience.
• Willingness to help as needed and support a positive work culture.
• Safety glasses are required.

Responsibilities

• Document customer framing preferences and how customers envision their finished products.
• Accurately enter measurements and ensure compatibility between artwork and customers’ frame and mount-board selections.
• Support mat orders as needed and cross-train to support framing and mounting processes.
• Escalate questions or concerns about customer artwork or orders to the customer experience and leadership teams.
• Prepare and mount art according to customer specifications.
• Assemble artwork carefully according to quality standards and precise measurements.
• Review work orders, select specified mount types, and perform mounting procedures accurately.
• Use hand tools and computer systems for documentation and application.
• Handle delicate components and ensure quality assurance for each art piece.
• Precisely trim surrounding materials to protect customer artwork, using appropriate tools and methods.
• Use visual-spatial skills to create an aesthetically pleasing presentation of finished products.
• Meet production and quality goals to support business needs.
• Apply close attention to detail and craftsmanship.
• Apply hardware to assembled picture and art frames and perform final quality checks.

Benefits

• Full medical, dental, and vision benefits.
• 401(k) and employer-funded pension plan.
• Parental leave and return program.
• Flexible Time Off and paid holidays.
• Employee free-frame codes and discounts.
• Short-term disability and Life/AD&D Insurance.
• Employee Assistance Program (EAP).
• Ongoing learning and development opportunities.
• Commuter benefits.
• Pet insurance.
• Potential performance bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed