Custody Control Major (RCCF)

State of South Dakota•Rapid City, SD

4d•Onsite

About The Position

The Custody Control Major directs security operations for a correctional institution, ensuring staff understand and implement institutional policies and procedures that protect the safety and security of employees and inmates. The position maintains institutional security and order through daily supervision and management of captains, lieutenants, sergeants, and unit staff, including Housing Captains and Sergeants. The role oversees security operations in assigned areas, inmate housing units, and areas such as the school, health services, and mail room. It also provides administrative leadership as a member of the institution’s senior staff, serves as a liaison between senior staff and correctional staff, and acts as the contact person in the associate warden’s absence. The position participates in policy, procedure, and budget development; provides facility coverage; and participates in the Duty Officer on-call rotation. The successful candidate will have the required education and corrections leadership experience, or an equivalent combination of education and experience. Applicants must attach a cover letter and resume. Employment is conditional on a background investigation and successful drug screening. The position is exempt from the Civil Service Act and eligible for Veterans’ Preference. The State of South Dakota does not sponsor work visas; new hires must verify identity and work eligibility and complete Form I-9, with E-Verify used for verification.

Requirements

Bachelor’s degree in criminal justice, corrections, or a related field, and at least 7 years of corrections experience, including 5 years in a supervisory or leadership role; alternatively, a combination of education in criminal justice, social work, sociology, psychology, or a similarly related field and experience equal to 7 years.
Knowledge of human resources principles, procedures, and systems sufficient to manage and maintain harmonious labor relations consistent with state policies and affirmative action/equal opportunity policies.
Excellent written and oral communication skills for communicating sensitive information and eliciting cooperation in difficult or potentially dangerous situations.
Human relations and conflict-resolution skills to solve problems sensitively with regard to organizational structures, cultures, and individual and group needs.
Strong understanding of correctional facility operations and regulations.
Ability to make sound decisions under pressure and in emergencies.
Knowledge of methods, procedures, and practices for controlling and supervising inmates in a correctional institution.
Knowledge of modern management principles and practices, particularly personnel management.
Knowledge of investigative methods and techniques.
Knowledge of custody and security requirements and the resources needed to provide them.
Knowledge of effective supervision and communication methods.
Knowledge of appropriate use of physical force.
Ability to supervise all operations and programs of a correctional institution.
Ability to establish and maintain effective working relationships with inmates, subordinate employees, and representatives of public and private agencies.
Ability to analyze situations and exercise judgment and discretion in establishing, applying, and interpreting departmental policies and procedures.
Ability to resolve systems problems and organizational conflicts.
Ability to conduct investigations and evaluate findings.
Ability to remain calm during stressful situations and react quickly in emergencies.
Ability to operate, train others, and supervise the use of firearms, mechanical restraints, and chemical agents.
Attach a cover letter and resume; applications must be submitted online.
Successful applicants must undergo a background investigation and successfully complete a drug screening.
Must verify identity and eligibility to work in the United States and complete Form I-9; employment eligibility is verified through E-Verify.

Responsibilities

Manage staff and inmate activities relating to security operations for an assigned institutional area.
Assist with staff and inmate investigations.
Develop and oversee implementation of disaster deployments.
Oversee inmate housing-unit operations, including daily inmate activities and assigned security staff and unit management staff.
Direct security for the school, health services, and mail room.
Perform administrative duties as a member of senior staff and serve as liaison between senior staff and correctional staff.
Serve as the contact person in the associate warden’s absence.
Attend senior staff meetings and provide information and input into policies and operational procedures.
Participate in development of institutional budgets.
Provide facility coverage for senior staff.
Conduct security audits.
Interview and select staff.
Provide training and work direction.
Conduct performance reviews and complete performance documents.
Participate in the Duty Officer on-call rotation.
Oversee scheduling to ensure compliance with institutional guidelines.
Perform other work as assigned.