Custodian

Housing Works • New York, NY

28d • Hybrid

About The Position

As the Custodian of Housing Works Commercial Facilities, your responsibilities include the day-to-day operation and cleanliness of commercial locations, including the communication process of repairs, supply needs, safety, security, and physical environment, and compliance with regulatory requirements (OSHA, Fire Safety, etc.).

Requirements

• At least one year of commercial housekeeping experience.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Excellent internal, external customer service skills and strong interpersonal skills.
• Good communication skills verbally and written, including the ability to communicate with all levels of management.
• Certificate of Fitness (S95) Ability and aptitude to carry out a schedule of maintenance plan.
• Able to lift 100lbs. with proper assistance and tools.
• Ability to prioritize and multi-task.
• Must be proficient in Outlook.
• Ability & flexibility to work at multiple sites as needed, work occasional overtime, and offer flexibility regarding scheduling work time.
• Ability to handle cleaning chemicals & solvents daily.
• Ability to handle tools (drills, hammers, wax machine, ect.)
• Attention to Detail
• Organizational skills
• Good Communication Skills

Responsibilities

• Ensure that all physical space of a facility is sanitary, clean and orderly.
• Comply with regulatory requirements for facility maintenance and cleaning supplies are stored properly.
• Be proactive; keep Facility Manager informed of daily activities and significant conditions that may impact accomplishing tasks assigned.
• Adhere to the scheduled or routine custodial and maintenance plans to ensure that all common, kitchen and office areas of commercial properties are maintained in a clean, sanitary, and orderly manner (power washing, painting, daily custodian schedule, ect.).
• Ensures are restrooms are sanitary and attractive throughout the day and have adequate supplies as needed.
• All trash bins, shredders and recycling bins are emptied throughout the day and containers are sanitized weekly.
• Rugs and floors properly cleaned daily and monthly buffing & polishing and carpet cleaning is scheduled.
• Dust and vacuum all offices and common spaces; as well as general maintenance needed; light bulbs, moving & arranging of office furniture and polishing of applicable metalwork as needed.
• Ensure all debris, water, snow and garbage from hallways, sidewalks and entrances & exits are cleared for staff & client safety and compliance with facility leases.
• Assume responsibility for care and maintenance of tools, equipment, and cleaning supplies.
• Check in with Senior Custodians and Facility Manager to be aware of and address the Salesforce-based work order system, as per agency policy.
• Provide excellent customer service.
• Respond to customer requests/work order inquiries in a timely and courteous manner.
• Perform office moves, minor construction projects (patching, painting, ect.) as needed.
• Serves as the major liaison with the site supervisors and Facility Manager to ensure communication of housekeeping needs are being met.
• Advises the Facility Manager about personnel requirements, material needs, subcontract requirements, facility and equipment need to meet or exceed operational plans.
• Helps coordinate activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, IT, and equipment.
• Ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
• Help monitor facility security and safety by performing tasks such as locking doors and checking electrical appliances to ensure safety hazards are not created.
• Demonstrate excellent teamwork and foster this with all coworkers and clients.
• Builds relationships with other Housing Works Departments and demonstrates excellent teamwork and growing this within the department and organization.
• Maintains a high level of professionalism, integrity and communication with other staff
• Provides excellent internal and external customer service; recognizes the needs of team members and is direct, specific and non-punishing in communication and behaviors.

Benefits

• Three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed