Custodian & Maintenance Peer Support Specialist

Community Action Partnership of San Luis Obispo•San Luis Obispo, CA

About The Position

Under the general supervision of the Lead Maintenance Technician and/or the Homeless Services Center & Interim Housing Manager, the Custodian and Maintenance Peer Support Specialist assists custodial and maintenance staff with the Center’s daily operations and identifies and provides direct services to individuals and families experiencing homelessness. The role helps participants connect with client-centered pathways out of homelessness and encourages them to build skills that support structure, job security, and stable housing. Through the trainee program, the Peer Support Specialist provides encouragement, assistance, mentorship, and support to help participants work toward self-sufficiency and long-term recovery. The role also supports CAPSLO’s mission by assisting participants on their journey toward improved health and stability. This job advertisement does not provide a comprehensive list of all duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

High school graduation or GED.
Experience navigating day-to-day access to homeless services, mental health services, physical health services, and drug and alcohol services.
Lived experience of homelessness and addiction, and currently living in a stable housing setting.
Ability to learn and follow safety procedures related to cleaning products, equipment, tools, and chemicals.
Dependable, insured transportation.
Valid California Driver's License and an acceptable driving record.
A DMV printout and proof of insurance are required.

Responsibilities

Create a safe, welcoming, and supportive environment by building positive relationships with participants and promoting adherence to program expectations and site guidelines.
Recruit, orient, and support participants throughout their program journey, including onboarding, eligibility screening, and goal-focused coaching.
Provide hands-on training in housekeeping, sanitation, and facility upkeep, ensuring safe use of equipment, tools, and cleaning products.
Monitor participant attendance, performance, and progress, offering encouragement, mentorship, and accountability.
Coordinate daily work assignments and work alongside participants to maintain clean, safe, and well-maintained facilities.
Connect participants with community resources, support services, and internal program supports to address barriers and promote stability.
Use conflict resolution, de-escalation, and crisis intervention skills to foster a safe and respectful environment.
Collaborate with team members and internal departments to support participant needs and effective service delivery.
Exercise sound judgment and make informed onsite decisions to support daily operations and participant well-being.
Assist with facility maintenance, housekeeping, and laundry operations as needed.
Participate in ongoing training, staff meetings, and team initiatives to support a positive, collaborative workplace culture.