Custodian & Maintenance Peer Support Specialist
About The Position
Under the general supervision of the Lead Maintenance Technician and/or the Homeless Services Center & Interim Housing Manager, the Custodian and Maintenance Peer Support Specialist assists custodial and maintenance staff with daily Center operations and identifies and provides direct services to individuals and families experiencing homelessness. The role helps participants connect with and determine client-centered pathways out of homelessness, while encouraging them to develop skills that support structure, job security, and stable housing. Through the trainee program, the specialist mentors participants toward self-sufficiency and supports their long-term recovery, health, and stability. The specialist helps create a welcoming and supportive environment, provides hands-on training in housekeeping, sanitation, and facility upkeep, and coordinates daily work assignments alongside participants. The position also connects participants with community and program resources, supports facility maintenance and laundry operations, and collaborates with staff to promote participant well-being and effective service delivery. Duties may change at any time and are not limited to those listed in the advertisement.
Requirements
- High school graduation or GED.
- Experience navigating day-to-day access to homeless services, mental health services, physical health services, and drug and alcohol services.
- Lived experience of homelessness and addiction, and currently living in a stable housing setting.
- Ability to learn and follow safety procedures related to cleaning products, equipment, tools, and chemicals.
- Dependable, insured transportation, a valid California Driver's License, and an acceptable driving record; a DMV printout and proof of insurance are required.
Responsibilities
- Create a safe, welcoming, and supportive environment by building positive relationships with participants and promoting adherence to program expectations and site guidelines.
- Recruit, orient, and support participants throughout their program journey, including onboarding, eligibility screening, and goal-focused coaching.
- Provide hands-on training in housekeeping, sanitation, and facility upkeep while ensuring safe use of equipment, tools, and cleaning products.
- Monitor participant attendance, performance, and progress, offering encouragement, mentorship, and accountability.
- Coordinate daily work assignments and work alongside participants to maintain clean, safe, and well-maintained facilities.
- Connect participants with community resources, support services, and internal program supports to address barriers and promote stability.
- Use conflict resolution, de-escalation, and crisis intervention skills to foster a safe and respectful environment.
- Collaborate with team members and internal departments to support participant needs and effective service delivery.
- Exercise sound judgment and make informed onsite decisions to support daily operations and participant well-being.
- Assist with facility maintenance, housekeeping tasks, and laundry operations as needed.
- Participate in ongoing training, staff meetings, and team initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
