Custodian B, HUHRE Smith

Harvard University•Cambridge, MA
•Onsite

About The Position

Facilities Maintenance Operations (FMO) provides building and landscape maintenance and custodial services to Harvard faculty and departments on a fee-for-service basis. The Custodian B performs routine and specialized cleaning in academic and non-academic spaces according to customer service level agreements, maintaining assigned areas in a clean, orderly, and sanitary condition. The role is based on-site at Smith Campus Center in Cambridge, Massachusetts, and is designated as Critical Operations Personnel, requiring on-site support during emergency situations as determined by management. The position is scheduled for 20 hours per week, Sunday, Monday, and Thursday through Saturday, from 6:00 a.m. to 10:00 a.m., with Tuesday and Wednesday off. The employee may be required to work occasional overtime and respond to off-hour emergencies. Compensation is $28.75 per hour. This is a union position.

Requirements

  • At least 1 year of cleaning industry experience.
  • Basic proficiency in English, including reading, writing, and speaking.
  • Ability to provide responsive customer support in custodial and related building operations.
  • Quality-focused and customer service-oriented, with the ability to communicate clearly and professionally in English with coworkers and customers.
  • Ability to observe and comply with standard safety codes and practices and perform work in accordance with recognized industry and university standards.
  • Ability to work independently or as part of a team under the guidance of an Area Supervisor and/or Crew Chief.
  • Availability to respond to off-hour emergencies as needed.
  • Ability to work occasional overtime in support of business needs.
  • Ability to perform repetitive tasks involving stooping, bending, reaching, and carrying.
  • Ability to tolerate dust, other airborne particles, and approved cleaning chemicals.
  • Ability to lift and carry up to 50 pounds routinely and daily, including five-gallon pails of cleaning liquids weighing up to 50 pounds at times.

Responsibilities

  • Perform routine and specialized cleaning of assigned academic and non-academic spaces, including offices, dormitories, laboratories, libraries, athletic facilities, classrooms, assembly spaces, restrooms, common areas, and entryways.
  • Maintain assigned areas in a clean, orderly, and sanitary manner.
  • Sanitize bathroom surfaces and fixtures, as well as food-handling and preparation areas.
  • Restock restroom and kitchen consumable supplies daily.
  • Sweep, dry mop, damp mop, or wet mop hard-surface floors and stairs.
  • Dust and wash furniture, walls, and horizontal surfaces.
  • Vacuum carpeted surfaces using light- or heavy-duty vacuums.
  • Empty and clean trash and recycling receptacles, and move waste and recyclables to designated pickup points.
  • Strip, wax, and burnish floors using power floor machines.
  • Operate heavy-duty wet-pickup machines to remove liquids from floors.
  • Wash interior windows and first-floor exterior windows.
  • Perform residential housekeeping during Reunion or Commencement events when assigned.
  • Perform snow removal, including shoveling, sweeping, and applying ice melt or sand.
  • Move furniture or other heavy objects for extended periods when required.
  • Use ladders regularly and operate equipment, including heavy floor machines, when required.
  • Provide on-site support during emergency situations as directed by management and respond to off-hour emergencies as needed.
  • Wear a clean, neat uniform, maintain a professional image, display and wear an ID badge, and use safety equipment and clothing when appropriate or required.
  • Perform related duties as required.

Benefits

  • Generous paid time off, including parental leave.
  • Medical, dental, and vision insurance coverage starting on day one.
  • Retirement plans with university contributions.
  • Wellbeing and mental health resources.
  • Support for families and caregivers.
  • Professional development opportunities, including tuition assistance and reimbursement.
  • Commuter benefits, discounts, and campus perks.
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