Custodial Services Manager

Gold Coast Hotel & Casino•Las Vegas, NV
•Onsite

About The Position

Boyd Gaming Corporation is a successful gaming company with a strong presence in the United States. We are seeking a Custodial Services Manager to oversee our custodial operations. This role involves managing staff, ensuring high standards of cleanliness, and handling various operational and personnel tasks to maintain the quality of our facilities.

Requirements

  • Must be at least 21 years of age.
  • Three (3) years of experience in housekeeping management.
  • Must be able to stand and walk for extended periods of time.
  • Must be able to lift up to 100 pounds.
  • Other physical requirements include but are not limited to bending, reaching, kneeling, squatting, climbing, pushing, and pulling.
  • May be exposed to casino-related environmental factors including but not limited to excessive noise and second-hand smoke.
  • Must be able to operate and demonstrate the proper use of all equipment.
  • Must have general computer skills.
  • Must have strong organizational and communication skills.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Nice To Haves

  • Associate’s or Bachelor’s degree preferred.
  • Executive Housekeeper Certification preferred.

Responsibilities

  • Handle personnel-related matters including interviewing, hiring, training, coaching, evaluating, counseling, and discharging staff.
  • Establish department guidelines, rules, regulations, and training programs.
  • Coordinate scheduling and assign employees in alignment with business needs.
  • Handle customer complaints and concerns.
  • Prepare and distribute assignments.
  • Inspect and approve cleaning of all assigned areas; review status of assignments and follow-up as needed.
  • Check all cleaning aids and equipment to ensure they are in proper working order and comply with safety standards.
  • Other duties as assigned by management.
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