Custodial Quality Control Specialist

Challenge Unlimited Inc•Kansas City, MO

39d•$25 - $25•Onsite

About The Position

Challenge Unlimited is seeking a Quality Control Specialist for The Richard Bolling Federal Building in Kansas City, Missouri. This role reports to the Director of Safety and Quality Assurance and is responsible for overseeing the quality of custodial services at assigned worksites where individuals with disabilities work with integrated teams. The position ensures compliance with Performance Work Statements, GSA standards, sustainability requirements, safety regulations, and contract performance metrics. The Specialist will conduct inspections, document deficiencies, verify corrective actions, and support continuous improvement of cleaning operations, acting as the on-site quality authority to ensure work meets required cleanliness, sanitation, safety, and environmental standards.

Requirements

High school diploma or G.E.D.
3+ years’ work experience in Custodial; janitorial, housekeeping; or hospital sanitation.
Problem solving skills.
Time management skills.
Attention to detail skills.
Computer technology baseline knowledge.
Proficient with OFFICE 365 Suite / Microsoft Excel, Word, PowerPoint, and Outlook.
Must be at least 21 years or older with a valid drivers license.
Company Travel with personally insured vehicle is required.
Pass federal and state background checks.
Pass child abuse and neglect background checks.
Pass driving background check.

Nice To Haves

Preferred 2 years of college.
Quality control, engineering, or large contract experience preferred.
OSHA 30-hour certification in construction within 6 months.
Custodial Certification within 6 month.

Responsibilities

Inspect offices, restrooms, corridors, entrances, floors, windows, waste areas, and exterior entry points to verify compliance with cleaning, disinfecting, sanitizing, floor care, carpet care, restroom sanitation, window cleaning, and waste removal standards.
Ensure adherence to OSHA, SDS, EPA green cleaning standards, sustainable product use, infection control practices, chemical handling requirements, and equipment safety.
Support government inspections and coordinate with COR/facility representatives.
Document deficiencies, track trends, verify corrective actions, and support performance reporting.
Enter all QC inspections into the QMS database and audit systems for accuracy and integrity.
Inspect floor maintenance (stripping, waxing, buffing, extraction, spot cleaning, ADA‑safe surfaces).
Confirm restroom disinfection, fixture condition, dispenser operation, and odor control.
Verify proper trash, recycling, and compost handling procedures, container cleanliness, and environmental compliance.
Moderate monthly Management Review Board meetings.
Relay contract updates to workers and leadership.
Assist in establishing metrics and managing customer expectations to ensure PWS/SOW compliance.
Observe crew performance, report quality and safety issues, evaluate competencies, and support continuous improvement.
Mentor staff, reinforce policies, and promote a positive, accountable work culture.
Issue and track Non‑Conformance Reports.
Identify fraud, waste, and abuse.
Participate in investigations using audit techniques and maintain regulatory oversight.
Build professional partnerships with contracting representatives, subcontractors, vendors, and site occupants.
Investigate complaints, recommend corrective actions, and support trend analysis and continuous improvement.
Maintain thorough understanding of the contract SOW, materials, and equipment.
Manage quality control activities per QA standards, company procedures, client specifications, and contract requirements.
Assist with generic and project‑specific risk assessments.