CUSTODIAL QA SPECIALIST

Compass GroupPhoenix, AZ

About The Position

As a vital member of our team, you are the champion of quality assurance, entrusted with the crucial task of maintaining the highest standards in our products and processes. Your role transcends mere compliance, ensuring that every facet of our operations aligns with both state regulations and the rigorous benchmarks set by Compass.

Requirements

  • Associate’s Degree, or equivalent work experience
  • Working knowledge of custodial regulations, i.e. Joint Commission
  • Strong data management, reporting, and technical writing skills
  • Proficient in MS Office applications including Word, Excel, Visio, PowerPoint and Outlook

Responsibilities

  • Provides Audit support to operations teams including post audit corrective action recommendations and training
  • Providing subject-matter and functional support
  • Implements client quality initiatives and trainings with SSC operations teams
  • Ensures standardization across all schools to support operations
  • Driving root cause identification, analysis, and proactive remediation recommendations
  • Communicating results, metrics improvements, and critical issues to SSC senior leadership
  • Ability to problem solve and troubleshoot issues related to quality and/or operational issues while meeting deadlines
  • Ensures proper use of chemicals, supplies, and equipment

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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