Custodial Inspector - EC388

Virginia Information Technologies Agency • Richmond, VA

1d • $37,882 - $46,564 • Onsite

About The Position

The Custodial Inspector ensures a clean, safe, and healthy environment for tenants occupying facilities owned by the Commonwealth of Virginia. This position performs routine walk-through inspections of assigned buildings, parking decks, and surface lots to verify that contract custodial services meet all required specifications. The role works closely with contract vendor supervisors to address deficiencies, apply proper cleaning standards, and promote consistent service quality.

Requirements

• Valid Virginia's Driving License
• Ability to work assigned schedule of 3:45 pm – 11:45 pm; some weekend and holiday work required.
• Knowledge and training in cleaning techniques, methods, materials, and equipment for a wide variety of surfaces and materials.
• Knowledge of safety practices in the use of cleaning chemicals and supplies.
• Knowledge of power cleaning equipment, such as floor buffers and vacuums.
• Ability to evaluate the work of contract personnel.
• Strong interpersonal, conflict management, and oral and written communication skills, including the ability to establish and maintain cooperative working relations with others.
• Demonstrated ability to perform manual labor; stand/walk for extended periods; routinely lift, push, or pull 20 pounds; and occasionally lift, push, or pull up to 50 pounds.
• Ability to manage time effectively.
• Ability to use computers, including experience with email, word processors such as Microsoft Word or Google Docs, and spreadsheets such as Microsoft Excel or Google Sheets.
• Strong attention to detail.

Nice To Haves

• Supervisory experience.
• Housekeeping inspection experience.
• Experience operating power cleaning equipment such as floor buffers and vacuums.
• Experience with floor care, including stripping, waxing, and/or shampooing floors.

Responsibilities

• Conduct daily walk-through inspections of assigned buildings, including tenant areas, common spaces, restrooms, and support areas, to evaluate the quality and completeness of custodial work.
• Inspect parking decks and surface lots to ensure contract vendors meet cleanliness, safety, and presentation standards in all assigned exterior locations.
• Document inspection findings, including cleanliness levels, deficiencies, safety concerns, and compliance with contractual requirements.
• Communicate with contract vendor supervisors to review inspection results, resolve issues, and ensure corrective actions are completed promptly.
• Monitor the proper use of cleaning techniques, products, and procedures in alignment with industry standards and agency expectations.
• Report maintenance needs or safety hazards observed during inspections to appropriate teams for follow-up.
• Support quality assurance efforts by maintaining accurate records, logs, and reports related to custodial performance.
• Assist in reinforcing service expectations and ensuring vendor compliance with custodial specifications and contractual obligations.
• Promote a positive tenant experience by responding professionally to cleanliness concerns and ensuring issues are resolved quickly and effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed