Custodial Floor Supervisor

RW Solutions Inc•Chicago, IL
•Onsite

About The Position

CW Resources is seeking a skilled, dependable Custodial Floor Supervisor to support daily custodial operations at GSA Chicago. The role combines hands-on cleaning with supervision, guidance, and training of custodial staff. The supervisor helps ensure high cleanliness standards, safe work practices, and efficient operations, and assists the Custodial Project Manager with cleaning procedures, safety protocols, and quality-control measures. The schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The position involves routine custodial work and facility inspections, as well as maintaining supplies and equipment, responding to urgent cleaning needs, and coordinating with building management, maintenance personnel, and other departments. Work takes place primarily indoors in commercial buildings and includes exposure to cleaning products, dust, typical indoor environmental factors, and potentially biohazardous materials. Personal protective equipment is required when handling cleaning chemicals and other relevant materials; training is provided for safe handling. Reasonable accommodations can be provided.

Requirements

  • At least 2 to 4 years of custodial or janitorial experience in a commercial, institutional, or industrial setting.
  • Experience providing day-to-day guidance, training, or direction to custodial staff in an operational setting.
  • Familiarity with OSHA safety standards and safe chemical-handling practices.
  • Strong understanding of cleaning techniques, materials, and equipment.
  • Valid driver's license.
  • Valid Real ID.
  • Ability to obtain and maintain TS/SCI security clearance.

Nice To Haves

  • Experience monitoring custodial work quality and identifying areas requiring corrective action.
  • Knowledge of environmentally responsible cleaning methods and products.
  • Strong organizational and time-management skills.
  • Effective verbal and written communication skills.
  • Ability to adapt to changing priorities and respond effectively to urgent situations.
  • Ability to maintain professionalism, confidentiality, and a customer-service-oriented approach.

Responsibilities

  • Lead and train custodial staff in daily cleaning tasks, ensuring work follows established standards and procedures.
  • Perform routine custodial duties such as sweeping, mopping, vacuuming, restroom sanitation, and trash removal.
  • Inspect facilities regularly for cleanliness, deficiencies, and compliance with safety and sanitation requirements.
  • Maintain an accurate inventory of cleaning supplies, materials, and equipment, and notify the Custodial Project Manager when replenishment is needed.
  • Ensure custodial equipment is properly used, cared for, and stored, and promptly report malfunctions or safety concerns.
  • Respond promptly and professionally to urgent cleaning needs, spills, and safety hazards.
  • Coordinate with building management, maintenance personnel, and other departments to address facility issues and support operational needs.
  • Assist the Custodial Project Manager with implementing cleaning procedures, safety protocols, and quality-control measures.
  • Promote and maintain a positive, respectful, productive work environment that supports teamwork and high performance.

Benefits

  • Employee Wellness Coordinator and a wellness program supporting health and work-life balance.
  • Opportunities for advancement.
  • Medical, dental, and vision insurance.
  • Telemedicine.
  • Retirement plan and match options.
  • Disability plans.
  • Life insurance.
  • Paid holidays and vacation.
  • Paid sick and personal time (PSPT).
  • Voluntary hospital indemnity, accident, critical illness, and life insurance benefits.
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