Custodial Account Manager - TKE Atlanta - Bilingual Required

SMS Holdings•Atlanta, GA

10d•Onsite

About The Position

Manages, supervises and coordinates activities of workers engaged in cleaning and maintaining premises of commercial, retail, airports, hospitality, healthcare, convention centers/arenas or other establishments such as schools, stores, or auditoriums by performing the following duties. Manages relationship with customer -- responding to requests, anticipating needs, and recommending additional services when appropriate. Assigns tasks to workers, and inspects completed work for conformance to standards. Issues supplies and equipment. Resolves workers' problems or refers matters to corporate Human Resources Department. Records employees' hours worked on time cards or through e-Time. Submits requests for repair of cleaning equipment to Divisional Vice President/Manager. Requisitions cleaning supplies and equipment through on-line purchasing system. Performs duties of workers supervised, including but not limited to operating basic cleaning machine, propane buffers, low speed buffers, auto scrubbers, various lifts, pressure washer, and business machines.

Requirements

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Intermediate computer skills required.
Knowledge of Microsoft Office software; Excel, Word, Outlook.
Bilingual Required

Responsibilities

Manages relationship with customer -- responding to requests, anticipating needs, and recommending additional services when appropriate.
Assigns tasks to workers, and inspects completed work for conformance to standards.
Issues supplies and equipment.
Resolves workers' problems or refers matters to corporate Human Resources Department.
Records employees' hours worked on time cards or through e-Time.
Submits requests for repair of cleaning equipment to Divisional Vice President/Manager.
Requisitions cleaning supplies and equipment through on-line purchasing system.
Performs duties of workers supervised, including but not limited to operating basic cleaning machine, propane buffers, low speed buffers, auto scrubbers, various lifts, pressure washer, and business machines.
Manages subordinate managers or supervisors who supervise employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

Medical with available FSA and/or HSA
Dental
Vision
Short-Term and Long-Term Disability
Life
Accidental Death and Dismemberment
Critical Illness
Accident
Vacation
sick time and/or PTO (Only where required by local requirements and contract agreements)
Paid Leave (only where required by law)
Holidays (salaried positions only)
Bereavement Leave
Jury Duty Leave
Employee Recognition Awards
Employee Referral Bonus Program (hourly employees only)
Bonus Program (designated management and executive level positions only)
401K Retirement Savings Plan
Vehicle Allowance (DM positions and above only)