Custodial Account Manager - Columbus (Monday - Friday, 6:00am - 2:30pm)

VOCATIONAL GUIDANCE SERVICES•Columbus, OH

2d•$40,000 - $40,000•Onsite

About The Position

Vocational Guidance Services is hiring an Account Manager to manage all aspects of an office building custodial account at the Bricker Federal Building in Columbus, Ohio. The role administers the custodial department, including its finances, and trains, develops, and supervises site supervisors to deliver high-quality, efficient service. The Account Manager also oversees quality control, customer relationships, contract procurement, purchasing, records, equipment, and supply and payroll distribution. The position includes performing or supervising floor stripping and refinishing and carpet cleaning, assisting with snow removal, and maintaining an on-call snow crew. The Account Manager implements orientation sessions and ensures program operations comply with applicable regulations, accreditation requirements, and quality-control standards. The role also supports program participants' service and rehabilitation goals and helps develop employees into successful administrators. The position is based at the Bricker Federal Building, 200 N. High St., Columbus, Ohio. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m., with occasional schedule adjustments as needed. It is exempt and offers a stated salary of $40,000.

Requirements

Five years of experience in building services management and at least one year of management experience.
Associate's degree or equivalent from a two-year college or technical school; alternatively, three years of supervision in custodial contract services, at least three years of management experience, or an equivalent combination of education and experience.
Must pass a federal clearance background check.

Nice To Haves

Floor care experience is preferred but not required.

Responsibilities

Administer all aspects of the custodial department, including fiscal responsibility.
Train, develop, and supervise site supervisors to ensure high-quality and efficient service to clients and customers.
Inspect contract sites for quality and ensure work meets customer parameters.
Handle contract procurement and maintain rapport with customers and office managers.
Purchase supplies and equipment within allocated budgets.
Maintain records for financial accountability.
Maintain and repair equipment, including janitorial equipment and assigned vehicles.
Perform or supervise stripping and refinishing hard-floor surfaces and carpet cleaning.
Assist with snow removal and maintain an on-call snow crew.
Distribute supplies, equipment, and payroll to accounts as directed.
Implement orientation sessions for clients and other employees.
Ensure program operations comply with applicable DOL, CARF, OPCRP, SourceAmerica, DOD, ODOT, GSA, SCA, accreditation, and quality-control standards.
Develop employees who can become successful administrators.
Assist the Site Supervisor in ensuring program participants receive quality service and a positive experience.
Assist the General Manager of Services in ensuring program participants meet the goals of their individual rehabilitation plans.
Maintain a positive work atmosphere through positive communication and conduct with program participants, coworkers, and supervisors.