Curbside

Syberg's Family of Restaurants•Maryland Heights, MO

About The Position

There are 3 different location assignments for Curbside Servers. Depending on the day and staffing levels, you may be responsible for 1, 2, or even all 3 positions CURB LOCATION DUTIES >The Curb position refers to the person running completed bagged orders to guests. >Organize receipts and staple them to completed bags by matching check numbers of expo slips to receipts. >Take credit card or cash payments car-side as necessary. >Verify the guest’s name and order curbside before handing the bag to the guest. >Keep an organized, running list of guests/cars that are waiting to pickup. >Be present in curbside room at all times to watch for cars or answer curbside calls. >Greet guests when they arrive in their cars. Communicate with guests about their order status. >Communicate with Bagger about which orders are ready to come to the front. PHONES LOCATION DUTIES >Answer all phone calls within 2 rings >Have knowledge of the phone system functions to transfer, hold, and page calls. >Take orders and ring them in POSI >Must have strong working knowledge of the entire menu to ask guests leading questions >Take payment over the phone >Keep credit card receipts organized in drawer >Possess superior phone etiquette. Respond to any inquiries knowledgeably BAG LOCATION DUTIES >Accurately Bag all To-Go orders >Communicate with the kitchen staff about timing of food and/or items you still need. >Keep calm under pressure. >Communicate with the Curb person about which orders are ready to go to the front.

Responsibilities

Organize receipts and staple them to completed bags by matching check numbers of expo slips to receipts.
Take credit card or cash payments car-side as necessary.
Verify the guest’s name and order curbside before handing the bag to the guest.
Keep an organized, running list of guests/cars that are waiting to pickup.
Be present in curbside room at all times to watch for cars or answer curbside calls.
Greet guests when they arrive in their cars. Communicate with guests about their order status.
Communicate with Bagger about which orders are ready to come to the front.
Answer all phone calls within 2 rings
Have knowledge of the phone system functions to transfer, hold, and page calls.
Take orders and ring them in POSI
Must have strong working knowledge of the entire menu to ask guests leading questions
Take payment over the phone
Keep credit card receipts organized in drawer
Possess superior phone etiquette. Respond to any inquiries knowledgeably
Accurately Bag all To-Go orders
Communicate with the kitchen staff about timing of food and/or items you still need.
Keep calm under pressure.
Communicate with the Curb person about which orders are ready to go to the front.