Culture Communications Manager

Heritage Christian Services • Rochester and surrounding areas, NY

2d

About The Position

Serves a critical role in the execution of internal agency communications promoting the mission, vision, values and winning propositions of Heritage Christian Services, Inc.

Requirements

• Bachelor’s degree in fields related to communication and/or organizational development preferred
• Minimum one to three years of experience in the profession
• Excellent verbal and written communication skills
• Experience with Microsoft platforms including Word, Excel, PowerPoint, Outlook, SharePoint, Stream and Teams preferred
• Valid driver’s license and a driving record that meets agency motor vehicle standards, plus reliable transportation to and from work

Responsibilities

• Creates and manages internal communication initiatives for diverse audiences, including staff, families and donors, across the agency.
• Responsible for the agency’s internal communication plan including the implementation of blogs, vlogs, websites, portals, social media, email/direct mail, scripts and other opportunities, as well as determining messaging approach and appropriate channels and overseeing implementation
• Coordinates creative assets for print, broadcast, video and online projects primarily for internal audiences
• Leads planning and coordinates events such as agency meetings, pilot programs and cultural activities, virtual and hybrid
• Prepares timely reports and insights from content management and agency platforms to measure performance and plan for improvements, recommending improvements for communication effectiveness
• Handles corporate listening activities like employee surveys, focus groups, etc.
• Drafts internal communications, which includes ghost writing, and ensures alignment with agency priorities and leadership messaging
• Supports promotions of agency benefits and activities working with other agency staffs
• Handles administrative tasks and other duties as assigned, including involvement in project teams

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees