Cultural Specialist

Royal Lahaina Resort•Lahaina, HI

1d•Onsite

About The Position

This Resort Cultural specialist will share the Aloha spirit with Resort guests in an attentive, courteous and efficient manner while helping them to compose their Royal Lahaina Resort & Bungalow story. This position serves as the Hawaiian culture resource to assists in the implementation of the Hawaiian Cultural Programs, activities & events. To coordinate and lead a comprehensive program of Hawaiian cultural classes, programs for children and adults. Create a cultural sense of place, education with enthusiasm to participants. This position is to create an ongoing cultural sense of place training for associates and to implement initiatives as it relates to the Hawaiian Culture. Must be able to engage and involve guests, and associates in sharing the knowledge of our Hawaiian culture. This role will assist the Director of Culture with the coordination of all Royal Lahaina Resort activities to include cultural programming, demonstrated knowledge of Hawaiian Culture, entertainment, kid’s activities, and pool deck programming.

Requirements

At least 2 years’ experience in the hospitality industry
Previous guest service experience required.
Computer knowledge/skills required.
Demonstrated knowledge of Hawaiian Culture
Excellent verbal and communication skills required
Ability to use good judgment in areas of safety and security of participants
Creative and resourceful
Image of professionalism
Flexible and adaptable to a variety of circumstances

Nice To Haves

College Degree helpful.

Responsibilities

Daily knowledge of all VIP’s, sites, functions, and groups.
Assist with all resort activities to include cultural programming, entertainment, kid’s activities, pool deck programming
Help create and manage the Resort’s Calendar of activities
Liaison between resort and 3rd party operators for programming, on island events and outdoor classes.
Assist the Director of Culture with special events and other evening activities as needed
Assist in creating exhibits and/or crafts that celebrate the cultural and unique aspects of the ‘Royal Lahaina Resort & Bungalows.
Help maintain a tracking sheet to monitor events, vendor utilization, income, and expenses for each activity.
Assist with ensuring all invoices are paid in a timely manner; document all payments.
Assist with training for any activity department team members and volunteers.
Assist with producing a calendar of events for the next calendar season, while ensuring to stay within budget expectations.
Help with fundraising and community outreach to support the Resort Cultural & Activities department.
Maintain accurate office and activity supply inventories.
Ensure all equipment and supplies are kept in good condition.
Ensure workstation is clean, neat and organized according to Highgate brand standard
Perform other duties as requested by management.