Cultural Liaison

Coast Mental HealthCoquitlam, BC
CA$33 - CA$35Onsite

About The Position

The Recovery and Rehabilitation Program Cultural Liaison acts as a resource for Indigenous clients and staff to ensure the care and services provided are culturally safe, trauma-informed, and client-centered. The Cultural Liaison works directly with clients, families, staff, and other health care providers to help connecting to community supports and navigating the health care system.

Requirements

  • Demonstrated knowledge, experience, and understanding of Indigenous people and their culture.
  • Comprehensive understanding and experience delivering culturally safe, trauma informed care
  • Experience working in a health care environment.
  • Experience facilitating group work.
  • Degree or diploma in a relevant Social Sciences discipline or an equivalent combination of education, training and experience.
  • Recent, related experience of two years
  • Ability to provide/obtain the following upon hire: Certificates in First Aid + CPR, WHMIS and FoodSafe, Ministry of Justice Criminal Record Clearance, TB Clearance, Immunization Records, Medical Clearance
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Knowledge of social, economic, political and historical realities impacting indigenous communities
  • Demonstrated understanding of Canadian colonization, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples.
  • Knowledge of BC Indigenous peoples’ demographics, languages, cultures, customs and traditions.
  • Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations
  • Knowledge of Indigenous health issues impacting Indigenous communities.
  • Knowledge of community-based Indigenous organizations across BC, including organizations mandated to provide mental health and substance use care services.
  • Interpersonal skills including the ability to communicate effectively with clients, families, staff and the public.
  • Ability to work independently and co-operatively alongside the interdisciplinary team.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others tactfully and with demonstrated sensitivity.
  • Ability to organize and problem solve.
  • Computer experience as you Indigenous Lead will be required to provide Progress Notes, Monthly summaries and Quarterly reports.
  • Ability to connect with other Nations to help clients get information regarding their Status card, Indigenous Housing Applications, and more.

Nice To Haves

  • Qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit) will be given preferential consideration and hiring.

Responsibilities

  • Initiate and maintain working relationships with Indigenous clients to assess their needs for support in a culturally safe manner.
  • Coordinate client and family spiritual care requests and facilitate access to sacred spaces to support and cultivate Indigenous practices, beliefs and customs.
  • Identify clients' and family’s needs for services and supports; develop alternate strategies for client support, when required.
  • Promote and develop culturally safe, trauma-informed educational and supportive group programs / activities to meet the needs of clients. Organize and run 3 groups a week; Wellbriety, Indigenous Art, Story Telling.
  • Establish effective working relationships with community-based agencies and health care providers who provide services for Indigenous clients and communities.
  • Work as alongside the interdisciplinary team at Recovery & Rehabilitation program.
  • Develop and maintain a list of relevant community referral services and Indigenous community based agencies that may serve the RR clients.
  • Provide liaison services with community agencies and facilitate client follow-up support after their discharge from the program.
  • Document client care activities as required.
  • Perform other duties as requested.

Benefits

  • 100% employer-paid benefits for employees and their families.
  • Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
  • General sick-leave accruals.
  • Long-term disability programs.
  • Short-term disability programs available to exempt positions only.
  • 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
  • 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
  • Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching.
  • Cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self-paced therapeutic support.
  • Municipal Pension Plan with guaranteed lifetime monthly pension when you retire.
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