Culinary Services Manager

The Kensington in Fort Madison•Fort Madison, IA

1d•Onsite

About The Position

The Kensington, an Agemark Senior Living community, is seeking an experienced Culinary Services Manager to lead its dining program. This role involves developing a strong team, creating exceptional dining experiences for residents, and upholding the company's EPIC ACTS values (Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit). The manager will be actively involved in daily culinary operations, including hands-on meal preparation, at least four days per week.

Requirements

Experience leading a culinary, dining, or food service team with the ability to coach, develop, and hold team members accountable.
Strong knowledge of food preparation, kitchen operations, menu planning, sanitation, and food safety.
A willingness to work alongside your team and step into daily culinary operations when needed.
A genuine passion for creating meaningful experiences and providing exceptional service to older adults.
Strong organization, attention to detail, and the ability to manage multiple priorities effectively.
The ability to build positive relationships and communicate effectively with residents, families, team members, and community leadership.
Flexibility to support occasional evenings and weekends based on community needs.
A valid driver’s license and good driving record for company vehicle use.

Responsibilities

Oversee the community’s dining program, kitchen operations, service standards, and overall resident dining experience.
Hire, train, coach, and inspire culinary team members while creating a positive and accountable workplace.
Develop resident-focused menus and dining experiences that balance quality, variety, nutrition, and individual preferences.
Stay actively involved in culinary operations, including hands-on meal preparation and support at least four days per week.
Manage inventory, ordering, food costs, kitchen workflow, sanitation, and food safety standards.
Connect with residents, families, and team members to understand preferences, gather feedback, and continually improve the dining experience.
Support celebrations, special events, and dining experiences that bring residents and the community together.
Lead by example and bring Agemark’s EPIC ACTS values to life every day.