Culinary Services Manager

The Kensington in Fort Madison • Fort Madison, IA

1d • Onsite

About The Position

Great dining is about more than what’s on the plate. It’s about creating experiences that bring people together. At The Kensington, an Agemark Senior Living community, we’re looking for an experienced Culinary Services Manager to lead our dining program, develop a strong team, and create exceptional experiences for our residents. Agemark is certified as a Great Place to Work, and our EPIC ACTS values of Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit guide how we lead, serve, and support one another.

Requirements

• Leadership Experience: Experience leading a culinary, dining, or food service team with the ability to coach, develop, and hold team members accountable.
• Culinary Expertise: Strong knowledge of food preparation, kitchen operations, menu planning, sanitation, and food safety.
• Hands-On Leadership: A willingness to work alongside your team and step into daily culinary operations when needed.
• Resident Focus: A genuine passion for creating meaningful experiences and providing exceptional service to older adults.
• Operational Mindset: Strong organization, attention to detail, and the ability to manage multiple priorities effectively.
• Communication Skills: The ability to build positive relationships and communicate effectively with residents, families, team members, and community leadership.
• Dependability: Flexibility to support occasional evenings and weekends based on community needs.
• Driving Requirements: A valid driver’s license and good driving record for company vehicle use.

Responsibilities

• Lead Culinary Operations: Oversee the community’s dining program, kitchen operations, service standards, and overall resident dining experience.
• Develop Your Team: Hire, train, coach, and inspire culinary team members while creating a positive and accountable workplace.
• Create Memorable Dining Experiences: Develop resident-focused menus and dining experiences that balance quality, variety, nutrition, and individual preferences.
• Lead from the Kitchen: Stay actively involved in culinary operations, including hands-on meal preparation and support at least four days per week.
• Drive Operational Excellence: Manage inventory, ordering, food costs, kitchen workflow, sanitation, and food safety standards.
• Build Relationships: Connect with residents, families, and team members to understand preferences, gather feedback, and continually improve the dining experience.
• Create Moments That Matter: Support celebrations, special events, and dining experiences that bring residents and the community together.
• Champion Our Culture: Lead by example and bring Agemark’s EPIC ACTS values to life every day.

Benefits

• Medical, dental, and vision insurance options designed to support you and your family.
• Employer contributions to your Health Savings Account to help with eligible healthcare expenses.
• PTO starts accruing on Day 1, helping you make time for what matters outside of work.
• Employer-paid life insurance provided by Agemark.
• Confidential support with five counseling visits per incident each year, a 24/7 Care Coordinator, appointment scheduling assistance, coaching, and digital resources.
• Leadership development, ongoing learning opportunities, and resources to support your continued career growth.
• Access savings on travel, entertainment, electronics, apparel, and more.
• Employee referral bonuses and programs that recognize meaningful contributions.
• Join a values-driven organization where leaders are empowered to develop great teams and make a meaningful impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed