Culinary Manager

Ronald McDonald House Atlanta•Atlanta, GA

40d•Onsite

About The Position

The Culinary Manager is responsible for the day-to-day operation of the kitchens and meal programs for the families served by Ronald McDonald House Atlanta. The Culinary Manager creates balanced menus and establishes nutritional and operational food standards, while executing an enjoyable and educational experience for meal volunteers. This position plays a key role in cultivating relationships with meal volunteers, local resources, and restaurants to enhance our culinary program contributions to the Houses while maintaining consistent operations and adhering to nutrition goals, actual and expected guest counts, and all food safety and handling protocols. The Culinary Manager ensures compliance with local, state and federal laws, regulations, safety, and sanitation procedures. In the absence of a meal group, the Culinary Manager is responsible for developing and maintaining a no-waste policy; establishing and implementing ‘grab-n-go’ meals for departing families, or for a future needed meal. Working with the Senior Director of Operations, this position will plan and execute all aspects of the Chef led meal program; including creating healthy and inclusive meals based on current guest family needs, providing cooking classes to educate and engage guest families, and leading additional cooking demonstration’s with meal donors during select times of the year.

Requirements

Associate degree or equivalent experience in culinary arts program management, food science, nutrition, or related area.
Broad range of professional experience.
Belief in the core values of Ronald McDonald House Atlanta, and driven by the mission.
Minimum of two years’ experience working in a restaurant, health coaching, nutrition, food service, human services, health services, administration, or related field.
Extensive knowledge of health and safety rules and regulations of commercial food establishments including sanitation and maintenance regulations.
Ability to plan and prepare balanced meals.
Understanding of nutrition, dietary restrictions, food costs, food sourcing, meal production, and planning.
Ability to understand and manage budgets.
Ability to partner with internal teams and outsourced culinary vendors to evaluate proposals and ensure event services are priced fairly and aligned with organizational standards.
Ability to lead and instruct volunteers through a meal service; food safety and food handling.
Demonstrates a positive attitude toward guests, donors, volunteers, and others who come in contact with the House.
Excellent communication, time management, problem-solving skills, attention to detail, and sound judgment.
Must tactfully conduct oneself while working with families and volunteers to be successful in this position.
Develops procedures used to order, receive, store, and inventory food and supplies.
Maintains accurate schedules and records.
Must be dependable, and able to work with minimal supervision.
Flexibility in scheduling as evenings and/or weekends will be required.
Enthusiasm for nutrition and wellness education, customer service, and human services.
Demonstrated ability to work effectively with people from a variety of backgrounds, especially families in crisis.
Demonstrates respect for the privacy and confidentiality of all guests.
Experience in crisis management, ability to remain calm under pressure.
Demonstrated initiative, decision-making, assertiveness skills, and resourcefulness.
Responsible, dependable, flexible, organized, trustworthy, and able to function with minimal direct supervision.
Team-oriented.
Experience in training & collaborating with donors and volunteers.
Strong interpersonal skills and empathy are essential.
Demonstrated ability to function effectively as a work team.
Demonstrated commitment to valuing the differences in others, fostering a welcoming and inclusive environment for all.
Experience with online scheduling, calendars, and social media related to meal programs.
Ability to express ideas clearly, concisely, and logically; orally and in writing.
Able to design, implement and assess a varied, structured program of group and individual activities.
Working knowledge of computers with competency in Microsoft Office and database software.
Able to write reports, business correspondence, and procedure manuals.
Ability to sit or stand for extended periods.
Ability to lift 40 pounds and transport such weight from one location to another.
Ability to climb multiple levels of stairs and ramps.
Ability to recognize potential hazards/unsafe conditions and respond appropriately.
Obtains and manages training certifications related to kitchens and culinary.
Ability to observe and promote safety and security.
Receive certification in Food Safety/SERVSAFE Manager Training immediately upon hire and manage staff and volunteers’ annual certifications required by the Department of Health.
Must be flexible and able to work weekend hours, when necessary.

Nice To Haves

Current SERVSAFE certification preferred.

Responsibilities

Responsible for the day-to-day operation of the kitchens and meal programs.
Creates balanced menus and establishes nutritional and operational food standards.
Executes an enjoyable and educational experience for meal volunteers.
Cultivates relationships with meal volunteers, local resources, and restaurants.
Ensures compliance with local, state and federal laws, regulations, safety, and sanitation procedures.
Develops and maintains a no-waste policy; establishes and implements ‘grab-n-go’ meals for departing families, or for a future needed meal.
Plans and executes all aspects of the Chef led meal program.
Creates healthy and inclusive meals based on current guest family needs.
Provides cooking classes to educate and engage guest families.
Leads additional cooking demonstration’s with meal donors during select times of the year.
Develops and executes a safe and healthy food service program.
Builds and manages balanced menus with a focus on food transparency, demonstrating cultural sensitivity and equity.
Creates and arranges grocery needs, supply orders.
Maintains clean and organized kitchens, ensuring that all equipment is in proper working order and supply inventory is appropriate.
Maintains pantries and kitchens; keeping kitchens organized and appropriately stocked.
Develops and encourages nutritional meal menus suggestions to Legacy Meal Groups/ meal groups who choose to plan their meals.
Works closely with Volunteer Services to provide coordination, direction, supervision and training to volunteer meal groups.
Works closely with Volunteer Services to establish key meal volunteers to help support meal service and experience for donors.
Oversees volunteers and meal groups to ensure they are creatively involved with the meal.
Manages and complies with Ronald McDonald House Global standards regarding food.
Adheres to confidentiality standards and enforces all organizational, state, and federal regulations.
Maintains records, works within established budgets, gathers data and provides program evaluation reports regarding participation levels and all other relevant outcomes.
Develops and manages meal program policies and procedures manual including COVID-19 protocols.
Builds relationships with food vendors to best manage inventory and costs.
Stays current in the food service field by pursuing opportunities for professional development.
Works with Volunteer Services, Operations and Development teams to develop and implement creative programming to meet the needs and expectations of A Ronald McDonald House Atlanta families and partners.
Visually inspects building/program locations for cleanliness and necessary repairs.
Demonstrates and leads cooking related activities.
Observes and promotes safety and security.
Obtains and manages training certifications related to kitchens and culinary.
Provides cooking ‘classes’ to educate and engage in House families, and Meal Donors during select times of the year.
Articulates the mission and vision of the organization including the history and current statistics; gives appropriate House tours, as needed.
Promotes community awareness of Ronald McDonald House Atlanta.
Is an active and a supportive member of the Operations team; participating in meetings and related activities.
Performs other duties as assigned.