About The Position

Deliver industry-leading product innovation that drives traffic, revenue, and guest satisfaction. Champion consumer-inspired culinary experiences across existing menu, new LTOs, cost optimization, and procedures/operations. Culinary is the heartbeat of the Arby’s brand strategy & business – our equity is based on menu diversity that sets new standards for innovation in QSR.

Requirements

  • Minimum 2-Year Degree with a Concentration in Culinary Arts or Food Science / Food Technology / closely related scientific discipline
  • 3+ Years of experience Required in Culinary product development and menu strategy
  • Passion for Food & Culinary mastery – creative menu development, food products, cost, manufacturing, restaurant operations and equipment
  • Collaboration – demonstrated ability to work with other functions and external vendors to build trust & deliver results
  • Strategy & program development – ability to take idea to execution, managing multiple priorities and functional engagement
  • Strong organization and presentation skills – balance multiple priorities, keep timelines & records, clearly written & verbal communication
  • Thrives in ambiguity – ability to multi-task with minimal direct supervision. Move quickly on tight timelines while maintaining strong work product & quality standards
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)

Nice To Haves

  • Preferred 4-Year Degree with a Concentration in Culinary Arts or Food Science / Food Technology / closely related scientific discipline
  • Experience preferred: Multi-unit Restaurant Chain

Responsibilities

  • Culinary innovation & product development, including core menu and LTO innovation. Partner with Category Management team throughout the innovation process, including concept/ideation, product development, in-market testing & commercialization for system launch
  • Creative culinarian who inspires the team to push boundaries and strives to create the first in class, best in class and/or only products of target category offered in QSR
  • Responsible for translating culinary briefs into product innovation that drives new guest acquisition and industry-leading guest satisfaction
  • Work with Insights Team to conduct consumer/guest research to understand consumer needs & product optimization, including execution/preparation of product for testing
  • Work with vendor partners to develop new products from concept to prototype, prototype to costed commercially viable sample, and through system commercialization process.
  • In touch with culinary trends and competitive innovation
  • Participate & cook in key culinary events: Inspire & Arby’s Board Meetings, Annual Franchise Conference, Arby’s Foundation, Executive Tastings, Arby’s Foundation
  • Deliver consistent, high quality guest experiences across the system - ‘Get it done’ by working collaboratively with Marketing, Operations, commercialization (QA) & Supply Chain leaders to align strategy and ensure excellence in execution
  • Strong program management, operational discipline, and cross functional collaboration to deliver innovation that is consumer-led, financially attractive and executable at scale
  • New product launch readiness – raw material/formula specifications, new product yield, confirm QA & regulatory / legal approval, establish scalable procedures & validate supplier readiness for system roll-out
  • Partner with Operations: i) develop training materials to deliver consistent restaurant-level execution, ii) test and refine back/front of house process and procedures, iii) select equipment to improve guest experience and launch new products, iv) improve and optimize packaging to enhance guest satisfaction and reduce cost
  • Work with Supply Chain (Arby’s Co-op and Inspire) to manage supplier relationships, define sourcing strategy and negotiate cost
  • Other duties as assigned
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