Culinary Administrative Assistant, The Supper Club (Temp)

Dorchester Collection•Beverly Hills, CA
•Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as a Culinary Admin Assistant you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. Ushering in an exciting new era of dining and entertainment experiences complemented by world class design and signature style, the iconic Beverly Hills Hotel, a Dorchester Collection property, is unveiling a series of exceptional food and beverage venues slated to open this December – a glamourous Supper Club, chic Lobby Café, and a world-class Hotel Bar. These new outlets will showcase a variety of culinary concepts and elevated cocktail moments enhanced by live entertainment. Join a historic legacy and lead the first major transformation of The Beverly Hills Hotel since the 1940s. As a part of this landmark expansion, you will help to bring these captivating new outlets to life. This rare opportunity invites you to bring fresh, modern flair to the "Pink Palace," blending the hotel’s timeless heritage with forward momentum to maintain its enduring relevancy and set a new benchmark in luxury hospitality.

Requirements

  • High levels of energy
  • Consistency
  • Creativity
  • Ability to sit for long periods
  • Ability to reach and manipulate objects, tools or controls
  • Manual dexterity and coordination to operate office equipment
  • Ability to stand or sit for prolonged periods of time
  • Unique personality and passion for the role and team
  • Talent and commitment to service excellence and creativity
  • Great communication skills with a strong customer service ethic
  • Comfortable communicating in English

Responsibilities

  • Answering and transferring phone calls
  • Creating Red Rock orders for all outlets
  • Inputting requested orders
  • Making copies
  • Maintaining systems as assigned
  • Retrieving information as requested from records, email, minutes, and other related documents
  • Preparing written summaries of data when needed
  • Maintaining the culinary calendar
  • Responding to and resolving administrative inquiries and questions
  • Maintaining and updating food items in Delphi
  • Managing Chefs calendar
  • Updating bulletin boards and BEO boards
  • Logging culinary purchases
  • Reviewing Nexus and Open Table to create bespoke awareness on guests
  • Inputting information learned from runners and servers about food likes/dislikes into Nexus profiles
  • Assisting with updating Promisses (problems and missed opportunities) in HotSOS (system) for culinary service issues
  • Focusing on any additional guest centricity concerns as directed by the Aviator community members
  • Performing other related duties as assigned
  • Submitting vacation forms and attendance notices to payroll
  • Uploading schedules
  • Emailing payroll manager for resolution in pay discrepancies
  • Reporting imperfections and blemishes and working with other positions to correct them
  • Communicating with other departments and extended hotel team to ensure alignment

Benefits

  • World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
  • Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
  • Free Meals on Duty
  • Exclusive Access to a discount platform featuring 1000s of retailers
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