CTS Specialist

Serrato Corporation • McKinney, TX

20h

About The Position

The CTS Specialist is responsible for providing transitional, placement, and follow-up services to former enrollees and graduates, ensuring compliance with government and management directives. This role serves as the primary contact for graduates and former enrollees during their transition, placement, and follow-up phases. Key duties include initiating transitional support referrals to external agencies, contacting employers and one-stop centers to facilitate initial placements, and maintaining regular contact with former students to provide necessary services and document their progress in an automated case management system. The specialist is also tasked with verifying, documenting, and reporting placements according to PRH requirements using the automated system and ETA-678. Collaboration with career development specialists, career technical training instructors, and workforce development centers across the state is essential. Additionally, the position involves producing and distributing placement and follow-up reports and performing other assigned duties.

Requirements

• Ability to perform each essential duty satisfactorily.
• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• High level of communication, interpersonal skills, and organizational skills.
• High level of ability to motivate, inspire, and counsel students effectively.
• Two years related experience.
• Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.
• Bachelor's degree in human services, psychology, counseling, education, social science, communications, or closely related field; or Associate's degree in human services, psychology, counseling, education, social science, communications, or closely related field, and two years related experience.
• Valid State Driver's License

Responsibilities

• Be the principal point of contact for graduates and former enrollees during transition, placement and follow-up as appropriate.
• Initiate transitional support referrals to off-center placement specialists and other community agencies.
• Contact employers and one-stop centers to arrange for interviews and other activities to promote initial placement.
• Make regular contact with former students during the placement and follow-up period; provide services as needed; document in the automated case management system.
• Verify, document and report placements meeting PRH requirements using the automated system and ETA-678.
• Maintain regular contact with career development specialists and career technical training instructors on center.
• Work closely with department staff to gather information and maintain open communication with workforce development centers throughout the state (in which the center is operating).
• Produce and distribute placement and follow-up reports.
• Perform other duties as assigned.

Benefits

• Paid Short Term / Long Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)
• Paid Holidays
• Paid Time Off
• 401(k) retirement plan with company match
• Tuition Reimbursement
• Employee Assistance Counseling Service Programs Available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees