CT Tech Aide, Health Alliance, 40 Hours, Days

UMass Memorial Health•Leominster, MA

About The Position

The CT Tech Aide supports Radiology Technologists and other department staff with patient flow and related duties. The role involves communicating with patients and preparing them for examinations, coordinating patient films and reports, stocking supplies, and helping maintain examination rooms and equipment. The aide follows quality-control and safety procedures, including radiation safety and ALARA guidelines, and complies with applicable government regulations and hospital policies. The position also includes routine team, service, attendance, safety, and quality-improvement responsibilities. The aide collaborates with clinical and administrative colleagues, participates in cross-training and required meetings or training, maintains an organized and safe work environment, and supports the mission, vision, goals, and CARES values of HealthAlliance-Clinton Hospital. The position is scheduled for 40 hours per week, Monday through Friday, with weekend days listed in the schedule details; scheduled hours are 10 a.m. to 8 p.m. The shift is described as a 10-hour mixed shift.

Requirements

CPR certification.
Strong organizational and communication skills.
Knowledge of medical terminology, anatomy, patient positioning, equipment protocols, radiation safety, radiation protection, and basic patient care.
Ability to communicate clearly in English with patients, explain procedures, and help patients feel comfortable.
Ability to follow directions, procedures, policies, and regulations.
Ability to work effectively and collaboratively with medical staff, personnel, students, and patients.
Ability to read, write, and speak clearly in English.

Nice To Haves

High school diploma.
Enrollment in a formal radiologic technology program.
At least one year of experience in a medical office.

Responsibilities

Communicate with patients and prepare them for examinations; coordinate patient films and reports; and stock supplies.
Follow departmental quality-control policies and procedures and comply with applicable regulations.
Use radiation-safety measures and protective devices to help ensure the safety of patients and staff.
Greet patients politely and efficiently and deliver them to examination rooms.
Take thorough and accurate patient medical histories as directed.
Explain procedures to patients in English and seek interpreter services when needed.
Set up examination rooms and ensure necessary equipment and supplies are available and functioning.
Help patients feel comfortable and relaxed.
Monitor patients' conditions and reactions when needed and report abnormal signs to a physician.
Assist with documents and treatment records and deliver documents to PACS when needed.
Assist physicians, nurses, and other medical or administrative staff with special procedures and administrative duties.
Perform duties in compliance with government regulations, hospital policies and procedures, and safety/ALARA guidelines.
Meet established productivity standards and contribute to sharing knowledge and content across departments.
Support the health system's True North and the hospital's mission, vision, goals, and CARES values.
Follow change-control processes and participate in cross-training.
Maintain excellent attendance and participate in required meetings and training sessions.
Communicate effectively, keep colleagues informed, share ideas, and give and receive useful feedback.
Follow the hospital's code of conduct, behavior standards, dress code, and safety policies.
Maintain an organized, clean, and safe work environment and contribute to process improvements.
Collaborate with peers and colleagues to help achieve team goals and foster a positive work environment.
Practice cost containment through efficient use of supplies, equipment, and time.
Demonstrate quality improvement in daily operations and respect diverse views while contributing to a professional, tolerant, civil, and accepting environment.
Perform other similar and related duties as required or directed.