CT Tech Aide, Health Alliance, 40 Hours, Days

UMass Memorial Health•Leominster, MA
•$15 - $26

About The Position

This position assists Radiology Technologists and other department staff with patient flow and other supporting duties. Responsibilities include communicating with patients and preparing them for examinations, coordinating patient films and reports, and stocking supplies. The aide follows quality-control policies and procedures and uses radiation-safety measures and protection devices in accordance with applicable regulations and hospital policy. The role involves greeting patients, transporting them to examination rooms, taking medical histories as directed, explaining procedures in English and seeking interpreter services when needed, and preparing examination rooms with functioning equipment and supplies. The aide helps patients feel comfortable, may monitor their condition and report abnormal signs to a physician, may assist with documents and treatment records and deliver documents to PACS, and may support medical and administrative staff with procedures and administrative duties. The position also includes standard staffing responsibilities such as meeting productivity standards, cross-training, maintaining attendance, participating in meetings and training, communicating effectively, collaborating with colleagues, supporting process improvements, and maintaining a clean, organized, safe, and respectful work environment. All responsibilities are essential job functions. The schedule is 40 hours per week, with scheduled hours listed as 10–8p and a mixed 10-hour shift; the schedule details list Monday through Friday and weekends (Saturday and Sunday).

Requirements

  • CPR certification.
  • Strong organizational and communication skills.
  • Knowledge of medical terminology, anatomy, patient positioning, equipment protocols, radiation safety, radiation protection, and basic patient care.
  • Ability to communicate clearly in English with patients to explain procedures and help them feel comfortable.
  • Ability to follow directions, procedures, policies, and regulations.
  • Ability to work effectively and collaborate with medical staff, personnel, students, and patients.
  • Ability to read, write, and speak clearly in English.

Nice To Haves

  • High school diploma.
  • Enrollment in a formal radiologic technology program.
  • At least one year of experience in a medical office.

Responsibilities

  • Communicate with patients and prepare them for examinations; coordinate patient films and reports; and stock supplies.
  • Follow departmental quality-control policies and procedures and comply with applicable regulations.
  • Use radiation-safety measures and protection devices to protect patients and staff.
  • Greet patients politely and efficiently and deliver them to examination rooms.
  • Take thorough and accurate patient medical histories as directed.
  • Explain procedures clearly to patients in English and seek interpreter services when needed.
  • Set up examination rooms and ensure necessary equipment and supplies are available and functioning.
  • Help patients feel comfortable and relaxed.
  • May monitor patients’ conditions and reactions and report abnormal signs to a physician.
  • May assist with documents and treatment records and deliver documents to PACS.
  • Assist medical and administrative staff with special procedures and administrative duties.
  • Adhere to government regulations, hospital policies and procedures, and safety/ALARA guidelines.
  • Meet productivity standards and support knowledge sharing, cross-training, and department resources.
  • Support the organization’s mission, goals, and CARES values; adhere to change-control processes and departmental policies.
  • Maintain excellent, reliable attendance and participate in meetings, training, conferences, seminars, and in-service programs as required.
  • Communicate effectively, share information, provide and receive feedback, and maintain collaborative relationships with colleagues.
  • Follow the code of conduct, behavior standards, dress code, and environment-of-care and health-and-safety requirements.
  • Maintain an organized, clean, and safe work environment and contribute to process improvements and quality improvement.
  • Use supplies, equipment, and time efficiently and practice fiscal responsibility.
  • Respect diverse views and help maintain a professional, tolerant, civil, and accepting environment.
  • Perform other similar and related duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
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