CT/MRI Technologist Assistant

Cleveland Clinic•Great Barrington, MA
•Onsite

About The Position

The CT/MRI Technologist Assistant provides direct patient care and support for CT/MRI procedures and safety. The role promotes a patient- and customer-driven philosophy and positive behavior that supports customer satisfaction. The assistant interacts continually with technical staff, nurses, unit secretaries, patients, visitors, and physicians, communicating effectively and professionally. The position requires knowledge of sterile and non-sterile techniques and supports department operations, including dispensing and stocking supplies, preparing oral contrast, and entering exam data.

Requirements

  • High school diploma or equivalent, with emphasis on communication, computer skills, and science courses.
  • Successful completion of Basic Life Support (BLS) through the American Heart Association (AHA) or American Red Cross within the new-hire period.
  • Computer skills, broad knowledge of medical terminology and anatomy, organizational skills, and good interpersonal skills with customer groups in a fast-paced environment.
  • Knowledge of sterile and non-sterile techniques.
  • Ability to handle and lift patients and perform manual and finger dexterity and eye-hand coordination.
  • Ability to stand and walk for extensive periods.
  • Follow standard precautions and use personal protective equipment as required.

Nice To Haves

  • One year of experience in a healthcare-related field is preferred.
  • Current radiology students are eligible.

Responsibilities

  • Set up procedure rooms before procedures and clean them promptly afterward.
  • Report changes in patients’ conditions or behavior.
  • Protect patient modesty and comfort; assist with changing and answer call lights as appropriate.
  • Ensure patients are discharged to the appropriate destination.
  • Verify patient identification according to policy and create patient identification bands.
  • Assist with positioning, lifting, and transporting patients.
  • Prepare oral contrast.
  • Schedule scans and monitor the queue.
  • Verify physician exam orders, consider patient needs, and initiate communication and inpatient flow.
  • Maintain confidentiality of patient records.
  • Document patient history, condition, and other pertinent information on requisition/history sheets; enter exam data into the computer on the day of the exam, including nonprocedural changes, additional exams, and order revisions.
  • Acquire, archive, transmit, and print images through PACS as applicable; perform after-hours image transmission and associated paperwork when applicable, and promptly report malfunctions to the Help Desk and PACS Administrator.
  • Perform front desk administrative duties, answer phones and questions, and maintain department files.
  • Follow downtime procedures.
  • Take responsibility for personal and patient radiation and MRI safety, follow safety guidelines, and operate equipment properly and carefully.
  • Promptly report malfunctions and necessary adjustments or repairs, and complete required documentation.
  • Maintain ethical and professional relationships with customers, cooperate with coworkers, and accept constructive criticism.
  • Adhere to policies and procedures.
  • Assess patients’ readiness and learning needs while considering diversity and inclusion; select appropriate education methods and validate learning through feedback or return demonstration.
  • Provide verbal or written instructions about tests, procedures, diagnoses, and discharge when appropriate.
  • Document education provided, patient response, and coordination with members of the healthcare team.
  • Perform other duties as assigned.
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