CSS TSSM Travel Technology Program Manager
BCD
•$72,000 - $80,000•Remote
About The Position
The CSS TSSM Travel Technology Program Manager is accountable for assessing incidents and determining a solution approach, understanding requests for changes and determining the best approach, and applying a solution approach to assure a business problem has been resolved. In this role, you will proactively identify opportunities for improvements. You will also coordinate the respective team.
Requirements
- Advanced experience in the corporate travel industry is required
- Advanced experience in travel technology is required; Concur travel tool
- Experience in a collaborative and international workspace
- You have project management experience
- Advanced knowledge of GDS Sabre and/or Amadeus is required
- Excellent oral and written communication skills in English
Responsibilities
- Logically conduct assessments, replicate errors, or test situations if possible
- Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
- Perform benefit & risk analysis on small to highest scenario (many interacting key variables)
- Demonstrate excellent customer service and develop customer-centric communication
- Conduct trainings and presentations to external customers
- Participate in shift planning for the virtual team in line with senior management's general direction
Benefits
- Flexible working hours
- work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
