CSR/Rental Clerk

SolutionWorks • Carrollton, TX

just now • Onsite

About The Position

The CSR/Rental Clerk is responsible for processing rental equipment transactions, inspecting vehicles, and delivering a positive customer experience. This role ensures all equipment is properly documented, safe, and ready for customer use or return. This is a PART-TIME position, working Saturday (initially) and Sunday (potentially), 8-5.

Requirements

• Customer service experience required
• Basic computer skills and ability to learn rental systems quickly.
• Strong attention to detail and ability to follow processes consistently.
• Valid driver’s license and ability to move and park trucks/trailers safely.
• Ability to work outdoors in varying weather conditions and stand for extended periods.
• Eligible to legally work in the United States
• Age 18 years or older
• High school diploma/GED
• Current and valid driver's license is required.

Nice To Haves

• Retail, automotive, or rental experience is a plus.

Responsibilities

• Greet customers and complete rental check-out procedures, including verifying identification, explaining rental agreements, and processing payments.
• Conduct thorough vehicle inspections at both check-out and return, documenting condition, mileage, and fuel levels.
• Check in returned equipment, assess for damage, and accurately input findings into the system.
• Communicate any issues or damage to management and assist with damage documentation as needed.
• Maintain lot organization by staging trucks, trailers, and equipment for availability.
• Provide basic customer support, including answering questions, resolving minor concerns, and offering add-on products such as moving supplies or protection options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED