CSR III/Loss Mitigation Specialist

Iowa Bankers Mortgage Corporation • Johnston, IA

6d

About The Position

Responds to customer inquiries and assists in the servicing department by performing the following duties.

Requirements

• High school diploma or general education degree (GED)
• Two to three years related loss mitigation and mortgage banking experience and/or training; or equivalent combination of education and experience.
• Proficient in basic computer skills and all Microsoft Office applications.
• Accurately and efficiently process transactions.
• Follow established policies, procedures & guidelines.
• Demonstrate analytical decision making and problem solving skills.

Responsibilities

• Responsible for tracking Active Foreclosure loans to include correspondence with Law firms to complete foreclosure processes.
• Responsible for tracking past due loans for property preservation needs, reviewing borrower financial packages and analyzing for loss mitigation liquidation options according to investor guidelines. Processes pre-foreclosure sales and deed-in-lieu transactions.
• Request and track expense reimbursements from investors for loss mitigation liquidations and foreclosure expenses non-recoverable from borrowers.
• Provides superior customer service, both written and verbal, to homeowners, bankers, and other vendors.
• Performs a variety of clerical duties including filing or imaging of documents.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED