CSR II Escrow

Iowa Bankers Mortgage Corporation • Urbandale, IA

1d

About The Position

Assists in the Escrow area by performing various duties related to escrow analysis, reporting, and customer service.

Requirements

• High school diploma or general education degree (GED).
• Two to five years of related experience and/or training; or equivalent combination of education and experience.
• Accurately and efficiently process transactions.
• Proficient in Word & Excel.
• Follow established policies, procedures & guidelines.
• Demonstrate analytical decision making and problem solving skills.

Nice To Haves

• Prior history working with Property Taxes, Insurance, or Escrow helpful.
• Preferred Black Knight System experience.

Responsibilities

• Perform individual escrow analysis as needed.
• Justify excess Escrow Shortages, Surplus and Significant Payment Changes.
• Perform required mass escrow analysis annually.
• Perform new loan analysis as needed.
• Assist with New Construction mid-year review and analyze loans as needed.
• Remove Property Taxes, Homeowners insurance and/or both to close escrow.
• Approve Escrow Analysis Statements and Refund Checks.
• Review reports showing additional website payments made to escrow for review/research and analyze as needed.
• Review reports showing additional payments made to escrow for review/research and analyze as needed.
• Research, reanalyze and send letters for Escrow Overdraft Report as needed.
• Work email and other mail related items as needed.
• Perform various clerical duties, including filing and imaging of documents and correspondence in the appropriate loan files.
• Provide superior customer service, both written and verbal, to homeowners, bankers, and other vendors.
• Perform additional tasks as assigned by Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED