CSPI / Warehouse Store Keeper
About The Position
Reporting directly to the CFO Associate Manager, the Customer Service Point of Issue (CSPI) Technician is responsible for the issue of parts, consumables, STE and tools required for the performance of aircraft maintenance tasks and, for the acceptance and processing of those items returned to the CSPI. The CSPI Technician will be responsible for periodical inspections of Support and Test Equipment (STE) and tools to confirm their serviceability and address unserviceable requirements. In addition, the Customer Service Point of Issue (CSPI also known as tool crib) technician will be required to cross train as a warehouse stores person in order to assist at peak times or as required.
Requirements
- High School Diploma
- Function effectively in English (verbal and written)
- Possess good communication skills
- Working knowledge of MS office suite
- Must be eligible for registration with the Controlled Goods Program
- Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance
- Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR)
Nice To Haves
- Knowledge of a Material Reporting System (MRP), like SAP would be an asset
- Familiarity with military operations would be an asset
- Bilingualism an asset
- Soft skills: being a team player, resourceful, organized, being capable of prioritizing in a time limited environment, customer oriented
Responsibilities
- Issuing serviceable parts, consumables, STE and tools to DND customers as and when required for the performance of aircraft maintenance tasks
- Returning parts, consumables, STE and tools from the CSPI to the integrated warehouse, including proper identification and serviceability status
- Accurately and safely putting-away material in its assigned location
- Safely picking, labeling and delivering material to its designated customer
- Receive from the integrated warehouse those parts, consumables, STE and tools in support of identified maintenance task activities
- Issue the required parts, consumables, STE and tools to DND technicians as per the identified maintenance tasks
- Ensure all material issued is in serviceable condition and that necessary documentation where applicable accompanies the material
- Accept the return by customers of parts, consumables, STE and tools following the completion of maintenance tasks
- Inspect and record the serviceability of STE and tools returned to the CSPI
- Re-inventory at the CSPI those STE and tools so assigned
- Notify the STE department and process the return to their location of unserviceable STE and tools
- Maintain a record and necessary documentation of all issue and return activities to and from the customer, including performing the electronic acceptance related to the part issue and return process
- Trigger the return process of parts and consumables back to the integrated warehouse
- Report all customer-service related issues raised at the CSPI to the Associate Manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
