CSI Assistant (Student) (FWS)
About The Position
Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's. The Center for Student Involvement (CSI) is hiring undergraduate Student Assistants to support student engagement, campus programs, and daily office operations. This role offers hands‑on experience in communication, teamwork, and administrative support while working in a collaborative, student‑focused environment.
Requirements
- Open to undergraduate students enrolled in an American University degree program for the current/upcoming academic year.
- Organized, dependable, and self‑motivated.
- Friendly and professional with strong communication skills.
- Able to manage multiple tasks in a busy office setting.
- Proactive and willing to take initiative.
- Comfortable working both independently and as part of a team.
- Familiar with Microsoft Excel, Word, and Outlook (or eager to learn).
Nice To Haves
- Federal Work‑Study–eligible students are encouraged to apply.
Responsibilities
- Provide friendly, professional assistance to students, staff, and campus partners.
- Answer phones and respond to inquiries by email, sharing accurate information about CSI programs and resources.
- Assist with purchase requests, mail processing, and managing two department email accounts.
- Support office projects involving email correspondence, information collection, and distribution.
- Help students navigate Engage, American University’s platform for student organizations and involvement opportunities.
Benefits
- Build transferable skills
- Keeps you connected to student life
- Hands‑on experience in communication, teamwork, and administrative support
- Professional communication skills (in‑person, phone, and email)
- Customer service and problem‑solving experience
- Time management and multitasking in a busy office environment
- Administrative and organizational skills applicable to many careers
- Experience supporting student organizations and campus programs
- Proficiency with office technology and platforms, including Microsoft Excel, Word, Outlook, and Engage
- Teamwork, initiative, and professionalism in a higher‑education workplace
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
