CSCD Case Work Specialist I

Travis County • Austin, TX

3d • Onsite

About The Position

This is the first in a series of five probation-related job classifications within the Courts job family. This classification provides supervision to indirect clients who have been placed on community supervision by the courts. Client caseload consists of indirect or Pre-Trial Diversion clients. Cases are staffed with higher-level community supervision staff. The role involves interviewing clients directly after sentencing in court for those who have been placed on community supervision and those residing out of Travis County (indirect clients) and preparing appropriate paperwork to transfer supervision of the case to the client's County of residence. It also provides supervision to indirect clients, enforces conditions of community supervision, and monitors casework related to these conditions. Additionally, it provides supervision for individuals placed on Pre-Trial Diversion by the County Attorney, ensuring compliance with orders and monitoring related aspects.

Requirements

• Associate’s degree in Criminal Justice or a directly related field, OR any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
• Valid Texas Driver’s License.
• Knowledge of policies, practices, procedures and legal terminology related to court system.
• Knowledge of Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable community supervision services standards and procedures.
• Knowledge of standard practices in area of assignment.
• Knowledge of psychological concepts of good behavior, social adjustment and emotional stability.
• Knowledge of casework techniques.
• Knowledge of principles and procedures of record keeping and file management.
• Knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• Knowledge of business letter writing, grammar and punctuation, and report preparation.
• Skill in problem-solving and decision-making.
• Skill in interviewing clients.
• Skill in both verbal and written communication.
• Ability to make contact with clients, in person or via correspondence, and report results clearly, accurately and impartially.
• Ability to work efficiently both independently and as part of a team.
• Ability to reason and make judgments and decisions.
• Ability to work effectively and courteously under stressful circumstances.
• Ability to deal effectively with mentally disturbed, hostile and aggressive individuals.
• Ability to manage time well, perform multiple tasks and organize diverse activities.
• Ability to perform in a stressful environment while maintaining a professional manner.
• Ability to document information, compile data and prepare a variety of memorandums or reports.
• Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, attorneys, judges and the general public.

Responsibilities

• Provides supervision to indirect clients who have been placed on community supervision by the courts.
• Documents all contacts and all pertinent facts and events occurring in client's life, including issues of compliance and noncompliance.
• Documents collateral contacts, referrals, correspondence, and any and all other pertinent information.
• Responds to administrative violations per policy, requests offense reports, and prepares requests to amend conditions of probation.
• Transfers cases to Probation Officer for violation reports and direct supervision.
• Explains the case transfer procedures and expectations to the client, prepares and sends the transfer packet to the appropriate receiving County/State.
• Ensures all money owed by client is collected and all conditions are completed 90 days prior to the date of discharge.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree