CSA Representative - TVC Pro - Driver

Love's Travel Stops & Country Stores • Oklahoma City, OK

1d • Hybrid

About The Position

The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. The representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score.

Requirements

• High School Diploma (or GED) required
• Must be able to type at least 35 WPM
• Must be able to operate a computer, use the internet and be familiar with 10-key
• Familiarity with Microsoft Office
• Excellent verbal and written (both typed and handwritten) communication
• Highly self-motivated and results oriented
• Ability to perform in a high-energy, dynamic and team-oriented environment
• Required to sit for extended periods of time at a desk

Nice To Haves

• 2 years office environment preferred

Responsibilities

• Provide the best possible customer service for members, attorneys, and associates by processing documents correctly
• Obtain specific information from legal documentation and input it into the computer system
• Properly complete various forms of paperwork
• Precisely note member files in the computer system
• Perform DataQ challenges
• Create closing letters
• Create Data Reviews
• Clearly communicate with Fleet Safety Directors and other personnel
• Communicate with courts, officers, and investigators as necessary
• Maintain proper records of attendance by correctly using the Paycom system
• All other duties as assigned and required

Benefits

• company funded tuition assistance
• Paid Time Off
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED