CSA Family Partner

CHILD & FAMILY SERVICES INC•Plymouth, MA

13d•$22 - $26

About The Position

The Family Partner provides support and advocacy to parents and caregivers and facilitates peer support groups for caregivers. Under the supervision and direction of the Senior Family Partner, this role helps families understand and access Community Service Agency (CSA) services, develop goals and a family vision for the youth’s treatment plan, and connect with community resources and treatment providers. Services are delivered in home and community settings and are strength-based, culturally and linguistically appropriate, and developed in collaboration with families. The position reports directly to the Senior Family Partner and the Program Director of the Community Service Agency. The role requires travel to provide services in different settings and attend agency meetings, events, and trainings. Availability during evening and weekend hours is sometimes required.

Requirements

Be an experienced adult who is the parent or caregiver of a youth with a Serious Emotional Disturbance (SED); experience with a youth with mental health needs is preferred.
Understand systems of care.
Be able to work collaboratively with a team.
Possess effective interpersonal and communication skills.
Have a valid driver’s license and reliable transportation that meets the CFS Driver Policy.
Travel to provide services in different settings and attend agency meetings, events, and trainings.
Demonstrate awareness of personal attitudes, beliefs, biases, and assumptions about others.
Have knowledge of dimensions of diversity, including gender, race, and ethnicity.
Acknowledge that people from other cultural groups may have different beliefs, practices, and perceptions of experiences.
Have cultural knowledge of key populations served to address disparities in service delivery.
Demonstrate respect and openness toward people whose social and cultural backgrounds differ from one’s own.
Demonstrate communication and interaction skills across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate.

Nice To Haves

Experience as the parent or caregiver of a youth with mental health needs.

Responsibilities

Help families understand the scope and services of the CSA and their roles and responsibilities in the program.
Engage parents and caregivers with home and community resources intended to address goals on a youth’s treatment plan or Individual Care Plan (ICP).
Teach parents and caregivers how to network, make connections, and secure necessary community resources and treatment providers.
Provide home and community mentoring and education to strengthen problem-solving, parenting effectiveness, and communication.
Participate in the child’s Individual Care Planning Team by developing clear, outlined goals.
Collaborate with the family to create a family vision to serve as a centerpiece for the youth’s treatment plan.
Model and educate families on accessing community resources.
Maintain regular contact with guardians and youth, primarily through in-person, face-to-face interactions, as agreed upon with the family.
Develop a comprehensive narrative assessment with the family that outlines family strengths, needs, and cultural identities.
Deliver strength-based, culturally and linguistically appropriate services under the supervision of a Senior Family Partner.
Promote linkage with outpatient providers by helping youth and families attend outpatient appointments.
When requested by the family and clinically appropriate, attend and support youth and families at meetings related to the youth’s behavioral health needs and treatment.
Support families in the education system by attending school meetings and participating in the development of school plans and IEPs, and provide support in other systems, including courts, state agencies, and community organizations.
Monitor family readiness for transition and satisfaction with CSA services.
Participate in systems of care committee meetings.
Perform other duties as required.

Benefits

Benefits eligibility at 20 or more hours per week.
Medical insurance through Harvard Pilgrim/HealthPlans Inc.
Dental insurance through Unum.
Vision insurance through EyeMed.
Employee wellness program through Wellworks for You.
Accrued vacation: two weeks over the first year, three weeks after three years, four weeks after five years, and five weeks after 20 years.
12 sick days, 10 paid holidays, and two personal days per year.
Flexible spending accounts for medical expenses and dependent care.
401(k) match: 100% of the first 1% contributed and 50% of contributions from 2% through 6% of annual earnings.
Employer-paid life insurance.
Employer-paid long-term disability and AD&D insurance.
Supplemental/voluntary life, AD&D, accident, critical illness, and hospital indemnity insurance available for the employee, spouse, and children.
Tuition reimbursement up to $1,500 per calendar year.
Professional licensure reimbursement for LICSW and LMHC.
24-hour travel assistance.
Mileage reimbursement.
Discounted Healthtrax gym membership.
Employee appreciation events.