Customer Support | Cruise Specialist
Destination Careers•Houston, TX
•Remote
About The Position
We are seeking a detail-oriented Cruise Travel Specialist to help clients book memorable cruise experiences, from luxury cruises to family-friendly adventures. This remote role involves guiding travelers toward suitable itineraries and coordinating cruise-related travel and onboard experiences.
Requirements
- Strong knowledge of ocean and river cruise options.
- Ability to work independently and stay organized.
- Excellent customer service and upselling skills.
Nice To Haves
- Prior experience booking or selling cruises.
Responsibilities
- Recommend cruise lines, ships, and itineraries based on client preferences.
- Coordinate pre- and post-cruise travel, including flights and hotel stays.
- Book specialty dining, excursions, and onboard experiences.
- Track promotions, upgrades, and loyalty program benefits.
- Maintain expert-level knowledge of major cruise lines and destinations.
Benefits
- Remote role with flexible scheduling.
- Cruise-specific travel perks and FAM trips.
- Hotel and resort discounts.
- Access to exclusive industry tools and support from a dedicated team.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
