Cross-Disciplinary Controls Senior Manager

Citi • Tampa, FL

13d • Hybrid

About The Position

Citigroup Global Markets Inc. is hiring a Cross-Disciplinary Controls Senior Manager in Tampa, Florida. The role manages strategic design and process-improvement projects across the enterprise and leads cross-functional initiatives to align solutions with business objectives. It supports assessment and improvement of control effectiveness and execution of the Enterprise Risk Management Framework and Risk Management policies.

The position develops and maintains business intelligence tools, databases, and dashboards to monitor controls, using data modeling to analyze trends and report on performance. It manages regulatory meetings with the OCC and other regulators, including preparation, agendas, meeting materials, and senior-management talking points, and assists with responses to regulatory inquiries.

The role also develops long-term headcount strategies, oversees hiring requisitions, and directs quarterly resource-planning cycles. It plans and implements cross-team AI initiatives, identifies automation opportunities, documents processes with team leads, and deploys AI solutions to improve operational efficiency. A telecommuting or hybrid schedule may be permitted within commuting distance of the worksite, subject to Citi policies and protocols.

Requirements

• Master’s degree or foreign equivalent in Economics, Econometrics & Quantitative Economics, or a related field, plus 2 years of progressively responsible, post-baccalaureate experience in a stated or related role; alternatively, a bachelor’s degree in the stated fields plus 5 years of such experience.
• Experience must be in operational risk management, business risk and control, compliance, audit, or another control-related function in the financial services industry, involving strategic design and process-improvement projects.
• At least 2 years of experience ensuring implemented solutions align with business objectives and planning and delivering project deliverables focused on control design, implementation, and enhancement.
• At least 2 years of experience coordinating with stakeholders, facilitating presentations and discussions for diverse audiences, and using business intelligence and trend data to support recommendations.
• At least 2 years of experience identifying and implementing control improvements and managing enhancements to increase efficiency and reduce risk.
• At least 2 years of experience assessing activities and processes to strengthen risk management quality, maintaining business intelligence tools, and producing business and financial reports for executive review.
• At least 2 years of experience ensuring adherence to the Enterprise Risk Management Framework, Governance, Managers Control Assessment (MCA), and Risk Management policies, and supporting standard risk and controls reporting.
• At least 2 years of experience overseeing governance committees and regulatory meetings, coordinating meetings and agendas, and following up on action items.
• At least 2 years of experience engaging with senior management, board members, and regulators to achieve objectives and alignment.
• At least 2 years of experience creating and maintaining business intelligence tools, databases, dashboards, systems, and methods for control-effectiveness monitoring, and modeling data to identify control-performance trends and patterns.
• At least 2 years of experience implementing AI solutions to automate business processes across business sub-teams and support efficient resource use and firm AI objectives.

Nice To Haves

• Wholesale Lending Operations Management.

Responsibilities

• Manage and execute enterprise-wide strategic design and process-improvement projects, leading cross-functional initiatives to align solutions with business objectives.
• Assess control effectiveness, identify improvement opportunities, implement changes, and support execution of the Enterprise Risk Management Framework and Risk Management policies.
• Develop and maintain business intelligence tools, databases, and dashboards to monitor control effectiveness; use data modeling to analyze trends and report on performance.
• Manage regulatory meetings with the OCC and other regulators, including coordinating preparation meetings, managing agendas, and developing and refining meeting materials.
• Prepare talking points for senior-management engagements with regulators and assist in formulating responses to regulatory inquiries.
• Develop long-term headcount strategies that align with business direction, location, and cost efficiency while embedding risk and control frameworks.
• Oversee daily hiring requisitions, including assessment and submission to the hiring council.
• Direct quarterly resource-planning cycles, incorporating risk and control considerations into analytical models.
• Plan and implement cross-team AI initiatives to document business processes, identify automation opportunities, and coordinate with team leads.
• Deploy AI solutions to automate processes and improve operational efficiency.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior