CRM & Systems Manager

Steep Marketing•Centennial, CO

1d•$70,000 - $90,000•Hybrid

About The Position

We are a fast-growing marketing and technology company looking for a CRM & Systems Manager to take ownership of the tools that power how we operate. This role sits at the center of our business, connecting lead generation, sales, production, and client delivery through a highly integrated set of systems. This is not a campaign marketing role and not a traditional IT support position. It is a hands-on role for someone who thrives working inside systems, improving workflows, and solving problems. You will own our CRM and internal platforms day to day, ensuring they are structured, connected, and running efficiently as we scale. Success in this role comes from being proactive, detail-oriented, and constantly looking for ways to make systems work better for the team.

Requirements

4+ years of experience in CRM management, systems administration, or marketing operations
Hands-on experience with HubSpot CRM
Experience with automation and integration tools such as Zapier or similar platforms
Experience managing multiple SaaS tools and ensuring systems work together effectively
Strong ability to organize, document, and improve processes
Ability to troubleshoot issues, think critically, and solve problems independently
Comfortable working across teams and translating needs into practical system solutions
Proactive, detail-oriented, and takes ownership of work
Ability to thrive in a fast-paced, evolving environment

Nice To Haves

Experience with reporting tools and dashboard creation
Exposure to system migrations or implementing new platforms

Responsibilities

Own and manage HubSpot CRM, including pipelines, lifecycle stages, workflows, and overall data structure
Build, maintain, and optimize automations and integrations across tools such as Zapier and other connected platforms
Ensure data accuracy, consistency, and governance through regular audits and cleanup
Create and maintain dashboards and reporting to provide visibility into pipeline, performance, and key business metrics
Identify inefficiencies and implement improvements that reduce manual work and support scalability
Oversee and optimize internal tools across communication, production, and operational platforms
Monitor integrations, proactively identify issues, and troubleshoot or coordinate with vendors and developers to resolve them
Support system enhancements and new feature rollouts, including testing and implementation
Create and maintain clear documentation of systems, workflows, and best practices
Help establish and maintain standards for system structure, usage, and ongoing improvements
Serve as a key point of contact for internal technology needs, including onboarding and offboarding support