CRM Specialist

WESTconsin Credit Union Careers • Menomonie, WI

1d

About The Position

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you’re in the right place! We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together!

Requirements

• Bachelor’s Degree or equivalent years of experience
• 3-5 years of related work experience required
• Prior knowledge and experience working in CRM and Core financial systems
• Strong technical and interpersonal communication skills

Responsibilities

• Own the WEST360 System Strategy & Roadmap
• Serve as Primary System Expert & Business Lead
• Partner Cross-Functionally on System Enhancements
• Collaborate closely with the Systems Applications team to design, test, and implement system enhancements
• Leverage data to drive insights and decisions
• Advance Member Growth & Relationship by deepening system capabilities
• Enhance Member Experience through system innovation
• Continuously identify opportunities to improve the member journey within WEST360

Benefits

• Health, Dental, and Vision Insurance Plans
• Annual Healthy Living Fund Contribution
• Student Loan Repayment Program
• Competitive Salary
• Impressive 401(k) Contribution and Match Plan
• Paid Time Off Accrual
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level