CRM & Revenue Operations Specialist

Lee Enterprises • St. Louis, MO

13h

About The Position

The CRM & Revenue Operations Specialist is responsible for the administration and optimization of Lee’s HubSpot CRM platform. This role supports sales, marketing, fulfillment, and revenue operations through workflow automation, data management, reporting, and process improvement. We are looking for a strategic thinker who enjoys solving problems, improving processes, and building scalable solutions within HubSpot.

Requirements

• Minimum 2 years of HubSpot CRM or revenue operations experience
• Experience building workflows, automations, reporting, and CRM processes within HubSpot
• Strong understanding of CRM data management and business operations
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree in information systems, business, data analytics, or marketing
• Equivalent combination of education and relevant CRM experience will be considered

Nice To Haves

• HubSpot certifications preferred
• Experience with CRM governance, process improvement, and revenue operations
• Experience supporting B2B sales and marketing organizations
• Experience in media, publishing, or advertising agency environments preferred

Responsibilities

• Maintain and optimize the HubSpot CRM platform
• Build and manage workflows, automations, properties, forms, and user permissions
• Manage Lee’s HubSpot product catalog for sales fulfillment and team communication
• Support HubSpot adoption and process improvements across business entities
• Build and publish forms, landing pages, and marketing assets within HubSpot
• Develop and deploy marketing emails to target audiences
• Manage contact lists, segmentation strategies, and lead routing
• Import and manage lead lists from internal teams and third-party vendors
• Support lead generation initiatives and campaign execution
• Analyze CRM and campaign performance data to identify trends and opportunities
• Support leadership reporting and performance tracking
• Recommend improvements to increase efficiency and user adoption
• Maintain accurate CRM data across contacts, companies, deals, and products
• Identify and merge duplicate records
• Ensure proper ownership assignment and data consistency across teams
• Support CRM governance and process documentation
• Develop and maintain knowledge base articles and process documentation
• Provide training and support to HubSpot users across departments
• Collaborate with cross-functional teams to improve workflows and communication
• Assist with onboarding and enablement related to CRM tools and processes

Benefits

• medical
• dental
• vision
• short and long-term disability
• company provided life insurance
• supplemental life insurance
• 401K retirement plan with company match
• generous paid time off
• paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level