CRM Resident

VaynerMedia•New York City, NY

40d•$18 - $20•Hybrid

About The Position

Are you highly detail-oriented with a strong interest in data, systems, and lifecycle marketing? Join our CRM team at VaynerX and gain hands-on experience supporting enterprise-level CRM platforms and marketing automation initiatives. This residency is designed for early-career talent eager to understand how data, messaging, and systems work together to build and nurture long-term consumer relationships. You will support CRM operations across VaynerX clients, helping organize, maintain, and optimize systems that power marketing and relationship management efforts. This role offers exposure to real-world lifecycle strategies, CRM clean-up initiatives, and marketing operations in a fast-paced, high-performance environment.

Requirements

Strong interest in CRM, lifecycle marketing, marketing operations, or data systems
Familiarity with CRM or email platforms (Salesforce, HubSpot, Seamless, Klaviyo, Adobe, or similar) is a plus
High attention to detail and comfort working within systems and spreadsheets
Strong analytical and organizational skills
Process-oriented mindset with a proactive approach to problem-solving
Excellent written and verbal communication skills
Curious, eager to learn, and adaptable in fast-paced environments
Technologically proficient, especially within Google Suite and data management tools
Dependable and accountable with strong follow-through

Responsibilities

Support execution of CRM clean-up initiatives across Salesforce and HubSpot
Maintain CRM databases, contact lists, and audience segments
Assist in organizing and managing client and internal relationship data
Document processes and contribute to workflow improvements
Help troubleshoot basic CRM platform issues
Support lifecycle marketing efforts through data management and segmentation
Collaborate with CRM, analytics, and performance marketing teams
Ensure data accuracy and integrity across platforms
Assist in reporting and tracking CRM performance metrics
Contribute to ongoing system optimization and operational efficiency initiatives