CRM Implementer

abra•Wheaton, IL
•Hybrid

About The Position

abra SAP Department is seeking an SAP CRM Implementer to join its SAP team. This is an opportunity for someone with hands-on information systems implementation experience, preferably involving CRM platforms, to develop expertise in SAP CRM implementation and business processes. The position is full-time and hybrid, based in the Central region of Israel.

Requirements

  • 2–3 years of hands-on experience in information systems implementation; mandatory.
  • Bachelor’s degree in Information Systems or a related field; mandatory.
  • Strong analytical and process-oriented thinking, with the ability to understand business requirements and translate them into system solutions.
  • Familiarity with SAP/ERP systems and/or basic knowledge of SQL and databases.
  • Ability to learn independently, with curiosity and motivation to develop professionally in new technologies and business processes.
  • Strong teamwork, interpersonal, and communication skills, and the ability to work effectively with business and technical stakeholders.

Nice To Haves

  • Experience or familiarity with CRM systems such as Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, or SAP CRM.

Responsibilities

  • Participate in SAP CRM implementation, configuration, and maintenance projects.
  • Analyze business requirements and translate them into system solutions.
  • Work with business users and stakeholders to understand business needs and processes.
  • Perform system testing, troubleshooting, ongoing support, and issue resolution.
  • Collaborate with development, integration, QA, and other IT teams.
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