CRM Coordinator (Las Vegas or Jersey City)
Caesars Entertainment•Jersey City, NJ
•Hybrid
About The Position
As the CRM Coordinator, you will manage the Caesars CRM campaigns and drive retention through customized player journeys throughout the customer lifecycle to maximize customer retention.
Requirements
- At least 2 – 3 years of experience working in an auditing role, in the casino industry or another industry heavily regulated (e.g., depository institutions, investment institutions, the health care industry, etc.)
- Proficient in Microsoft Word, Excel, Outlook
- Must be able to obtain and maintain a New Jersey Gaming Control Board registration and any other certification or license, as required by law
- Detail oriented; high integrity and quality driven
- Aptitude for problem-solving
- Capable of coordinating efforts with members of a cross-functional team
- Strong organizational, written, and oral communication skills
- You must successfully complete a background screen
Nice To Haves
- Preferred experience in Gaming Audit and Title 31/Bank Secrecy Act
- Knowledge of gaming regulations is highly preferred
Responsibilities
- Be hands-on in creating, segmenting, and launching remarketing campaigns, primarily emails, in-app & push notifications
- A/B or multivariant testing on various CRM journeys to establish which is the most effective
- Ensuring all CRM journeys comply with current best practices in the industry
- Assist in content communications as necessary
Benefits
- medical, vision, and dental insurance
- life insurance
- disability insurance
- a 401(k)-matching program
- paid Personal Time Off
- paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
