CRM & Content Coordinator (1 Year Contract)

Spinrite•Toronto, ON

About The Position

The CRM & Content Coordinator (1 Year Contract) builds, tests, and deploys email and SMS campaigns for Spinrite and publishes blog content to our website. Reporting to the Email & CRM Lead, this candidate will support the day-to-day work that keeps campaigns and content running! Your work directly supports engagement and conversion targets across our digital marketing strategy.

Requirements

Working knowledge of HTML email coding and basic CSS; comfortable making basic edits and troubleshooting formatting issues
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously while maintaining accuracy
Excellent oral and written communication skills, with the ability to work effectively with cross-functional teams
Capable of taking direction and working independently, while also coordinating effectively with the Lead and cross-functional teams
1-3 years of experience in email marketing, CRM, digital marketing, e-commerce, or a related role
Hands-on experience with Klaviyo, Mailchimp, Marketo, or a similar email marketing platform; SMS marketing experience is required
Post-secondary school diploma in digital marketing, web development, or related program

Nice To Haves

Familiarity with project management and collaboration tools such as Airtable and Microsoft Teams is an asset
Knowledge of Shopify or other e-commerce/CMS platforms an asset

Responsibilities

Support the Email & CRM Lead in running the Email/SMS marketing calendar, launching campaigns on schedule and in step with wider marketing initiatives.
Coordinate with the Brand, Creative, and DTC E-Commerce teams to gather assets and build on-brand emails.
Build, QA, and test campaign emails for content accuracy, working links, and correct rendering across email clients before deployment.
Assist in executing and tracking A/B tests on subject lines, layouts, and send times, then surface the results to the team.
Help apply audience segmentation within the platform so each group receives relevant content.
Monitor automated lifecycle communications and flag optimization opportunities to the Lead.
Support efforts to grow the contact database and maintain list hygiene across acquisition channels.
Pull regular performance reports, keep campaign records accurate, and brief the Lead on results.
Format and publish blog content in the CMS, adding images, links, and basic SEO elements before scheduling each post to go live.
No specific responsibility for the health and safety of others, beyond following standard defined health and safety procedures and reporting any observed workplace hazards.
Perform other duties as required.